Sesami: Appointment Booking , 405 則評價
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Exactly what we needed to be able to offer appointments during this health crisis. very simple and easy to integrate into our shopify page and google calendar.
Randy, the head of Customer Success was amazing. He went above and beyond to help me today. Sesami is a wonderful app and has excellent support. You should give this a try!
Had an issue at the beginning with how I set up the bookings however the customer service was amazing - prompt and supportive. I was able to resolve and fix the issue in a timely manner. Something I expected to take a while to resolve and almost gave up. Appreciate the support that comes with using Sesami!
the team were very fast and helpful in assisting me setting up the app, looking forward to trying it out!
Great little app allows customers to pick there time and allows for phone customers to be booked also.
Really good application but I can have a good utilisation because we have to rate to do our calendar and it's not normal..
This app has been a life saver. It has taken so much work off of my shoulders. Easy for the customer to use as well as myself.
Highly reccommed
Sesami was the best option for us when looking for a booking app. They treat the appointments like products which allows for price control, discounting, and purchase history within the customers' Shopify profile, along with anything else the customer has bought. It's a perfect CRM option. The best "feature" has been their customer service. They are very helpful and willing to work with you until things are set up and working as you intended
This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them to cancel it for you. I see that as disturbing because almost every subscription service has a cancellation option in their app settings. Please refrain from using this service as there are more honorable and reputable booking apps available. The last thing is don't be afraid to use a credit card chargeback to get your money back from this company.
Hi David,
We are here and have always been here, working with partners like yourself. We have the most generous free trial in our category, making sure you're not rushed to set things up. We even offer a free onboarding call.
And canceling your Sesami plan is like any other Shopify app by uninstalling the app. This is well documented in our help guides and we also shared that with you by email.
Even though we don't have a refund policy, but we did refund you as a courtesy since you are a partner, and we believe we are in this together. We sent you tens of emails, making sure you got your refund, but no response.
We appreciate you replying to our emails and reconsidering your one-star review, to make things fair.
Phenomenal automated scheduling. Haven't had any issues. You cannot go wrong utilizing this app for your business.