評論 (254)

整體評分
4.7
各級評分數量
  • 80% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2020年7月6日

Setting it up was a little confusing. It took me forever even to set up a test appointment. Hopefully, it would be easier to use in the long run.

Chelsea Yarns
美國
使用應用程式 大約1小時
2023年1月18日

cool app man cool app man cool app man cool app man cool app man cool app man cool app man cool app man

ECB Events
美國
使用應用程式 大約1小時
2024年4月30日

okey

Golf Balata
芬蘭
使用應用程式 29分鐘
2023年9月19日

Whitakers Garden Centre
英國
使用應用程式 2年多
2025年6月3日

TaeQuaServices
美國
2025年5月27日

You really helped me so much, thank you!

Bloemieland
南非
2025年5月23日

Pavy Shop
美國
2024年12月5日

Hyvä sovellus, Ystävällinen ja asiallinen asiakaspalvelu.

Teija Rusila Art
芬蘭
使用應用程式 4個月
2024年5月7日

great app must have for google users

All Auto Hail @ AutoNation
美國
使用應用程式 大約3小時
2024年2月7日

Best app for appointment bookings! I tried so many different apps for my website, but this one is by far the best!!! recommend 5/5

thegoddesscollective
瑞士
使用應用程式 大約5小時
2023年11月6日

Sesami booking is easy to understand and the staff are really helpful. I've been working with Jeanny and she help me set up my booking preferences and was very attentive to my needs.

Counseling with Cay
美國
使用應用程式 大約2個月
2023年9月16日

This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them to cancel it for you. I see that as disturbing because almost every subscription service has a cancellation option in their app settings. Please refrain from using this service as there are more honorable and reputable booking apps available. The last thing is don't be afraid to use a credit card chargeback to get your money back from this company.

Summer Eyes
美國
使用應用程式 大約1個月
Sesami Inc. 已回覆 2024年3月21日

Hi David,

We are here and have always been here, working with partners like yourself. We have the most generous free trial in our category, making sure you're not rushed to set things up. We even offer a free onboarding call.

And canceling your Sesami plan is like any other Shopify app by uninstalling the app. This is well documented in our help guides and we also shared that with you by email.

Even though we don't have a refund policy, but we did refund you as a courtesy since you are a partner, and we believe we are in this together. We sent you tens of emails, making sure you got your refund, but no response.

We appreciate you replying to our emails and reconsidering your one-star review, to make things fair.

2023年9月4日

Sabo Provisions
美國
使用應用程式 4天
2023年9月1日

EducSam
法國
使用應用程式 大約2小時
2023年7月27日

Guter Service, gut gut gut gut gut gut gut gut gur gur gut gut gur gur gur gur gur gut gur gut gur gur

bizzyBoostr
奧地利
使用應用程式 22分鐘
2023年7月5日

good app but i costomer get a bit lost when they click the book
ada

Virtua vr
加拿大
使用應用程式 2天
2023年6月22日

this is exactly was i was looking for. It was kind of confusing at first but being able to watch videos helped a lot!

PNW Happy Cleaning
美國
使用應用程式 1天
2023年5月30日

I use Sesami for several of my customers. Love the app - and and amazing team! The team listens to their users and develops their bookingsystem based on their/our feedback. Love the bookingsystem now - gonna love it even more in the feature. Covers my needs!

Klinikk Nyhud
挪威
使用應用程式 8個月
2023年4月27日

We have been using Sesami for over two years now for booking on our online site. The App is amazing and very user friends for both our customers and staff to use. The help & support team for the app are very helpful and very responsive.

Baby Mode Melbourne Superstore
澳洲
使用應用程式 3年多
2023年4月20日

Great booking app with very well-thought out features and functionality. Also, great development team behind it that is constantly improving the app with regular updates. They support their clients and walk them through the app's features during multiple onboarding calls. Couldn't have asked for more

Concierly
加拿大
使用應用程式 2天
2023年4月19日

Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!Cool!!!

Clean Place
烏克蘭
使用應用程式 大約1小時
編輯時間:2023年3月20日

The CX Manager Leonardo was very helpful and informative. Unfortunately, this app does not fit my business. It does not allow me to set a blocked time for my classes. For example, the classes run every second Saturday for three weeks. This app will only allow those interested in attending a class to sign up and pay each week and not sign up and pay once for the series of classes. So, the stars go to the professionalism of the CX Manager who went above and beyond trying to assist.

Umi's Comfort
美國
使用應用程式 4個月
編輯時間:2023年2月21日

This is the best App that you can get out here for all your bookings and they have an amazing team ready to assist you at any moment. I wanted to give a personal shot out to Mariana Corsetti for the amazing support.

Keep Improving!

Thank you.

autoexotics
德國
使用應用程式 23天
2023年2月7日

Customer service is at the top of my list with any company I choose to do business with. This team has been surprisingly amazing. If this app can accommodate your scheduling needs, I highly recommend them, not just for the product, but for timely, understanding, and courteous client support.

Haute Body Contouring and Wellness Zone
美國
使用應用程式 4個月
編輯時間:2023年1月30日

Its only free for one service and I need a free app that is free for multiple services. I haven't met any business owner who liked this app.

Update: they did call me to help me find alternate ap that would work better for my company. They are friendly and very helpful.

MOBILE SCULPT
美國
使用應用程式 1年多
2023年1月30日

I was served by Leonardo and had excellent service. He listens and is available to answer all my questions. I am very satisfied and the application is easy to use.

Institutkaro
加拿大
使用應用程式 大約7小時
2023年1月27日

Still Learning. I don't know how to use the app yet. I think it's easy to use as soon as i get a hang of it.

Beautybless.Spa
加拿大
使用應用程式 大約10小時
2023年1月27日

Is a very great booking system that i have been using for about a year. The technical team very helpful, they replied message and solved the problem so quickly.

EYEASY London Lash Studio
英國
使用應用程式 12個月
2023年1月27日

We have used Sesami for over 3 years now. They are always adding to their offerings and their customer support is next level if you ever need a hand with anything they go above and beyond to help you solve it.

Also our clients love how easy it is to book a time spot with us, we get so many comments about how its so much easier than a lot of other options out there.

The Recovery Spa
加拿大
2023年1月19日

We are very grateful for the excellent service provided by Sesami and the people behind it. It's very easy to use and allows our team members to schedule their availability easily and for our customers to book appointments. Thank you for your amazing support!

chefsinthekitchen
加拿大
使用應用程式 1年多
2022年11月5日

The Application Sesami is amazing you just think about any option and the option become reality.. Seems like the application have unlimited options... but more than that the support team provides an outstanding services and with just a blink of eyes your query is resolved.

MHR Elite Coaching
美國
使用應用程式 8個月
2022年10月10日

muy agradecida, Mariana es grandiosa y me ayudó mucho. Me creo una cita. Se necesitan mas empleados como ella.

Laura P. Cardozo
美國
使用應用程式 2天
2022年9月22日

Only feature I'm missing is having a way to put a maximum capacity per class. And allowing customers to book only up to that capacity.

KINETIQQ Gym
菲律賓
使用應用程式 2天
Sesami Inc. 已回覆 2022年9月22日

Hey there,
Thanks for your review!

This feature does actually exist :)
As we already sent this info directly to you. Ref. Help guide: https://help.sesami.co/hc/en-us/articles/360052498913-Group-Appointments

Did you know we do offer a dedicated onboarding session in which we help you setup Sesami in the best way possible for your business model? Make sure you don't miss that :)

2022年9月20日

I evaluated a number of scheduling apps and in the end Sesami had the best customer service and instructions. I'm still getting my head around the app but so far it's meets most of my needs.

The Arogya Center
美國
使用應用程式 6天
Sesami Inc. 已回覆 2022年9月22日

Hey Arogya team,
Thank you so much for taking time out of your day to leave us this super kind review. We are happy to hear that you are enjoying our customer service and instructions.

It's great we're already connected and got to know how to make our app even better for your business. We'll keep you posted on those updates, in the meantime, you know how to reach out to us :)

2022年9月13日

We are a new startup and Sesami has worked diligently to support our unique business model. Leonardo and Mariana had been great support as customer success managers and always answers my questions/inquries. The whole team is always there to help from customer success to developer and even the founder. Really appreciate the service they are providing.

On The Glow
西班牙
使用應用程式 5個月
Sesami Inc. 已回覆 2022年9月21日

Hey On The Glow team, we do appreciate your beautiful words!

We simply love to be a partner with you and for you to be part of our startup program. We're proud to see the bespoke booking experience we designed and built for you in action. This shows your limitless imagination and the power of Sesami as a platform.
Let's grow together!

2022年7月29日

The app is great and the staff are fantastic. Leonardo and his team are incredibly helpful and go above and beyond what you'd expect from app developers. Wouldn't use another booking app.

Advance Performance UK
英國
使用應用程式 25天
2022年7月25日

Très bonne app mais dommage de ne pas avoir une veersion app mobile plus easy à utiliser que de devoir se connecter

Studio Friday Photographie
法國
使用應用程式 大約1年
2022年6月30日

The app needs to include more automated forms like acuity. For example I use consent forms for my services

Tru2UBeauty LLC
美國
使用應用程式 大約1小時
2022年6月7日

Good app, very useful, does what it says it does. Would love it if I could make vary coaches available for different activities though.

Carlos Padel Coach
卡達
使用應用程式 1天
編輯時間:2022年6月2日

Awesome app and very user friendly which is a huge plus! Support team is also extremely helpful as well if you run into any issues or problems.

A Girl And Her Crystals
加拿大
使用應用程式 1年多
2022年5月2日

The app is easy to use and allows me to have several bookings available at once. The support team is there every step of the way to ensure a fluent product. 10/10

C.Moore Learning, LLC
美國
使用應用程式 1年多
2022年4月1日

App looks clean and functions well. Support team is very friendly and helpful. I would definitely recommend.

acloudmentor
美國
使用應用程式 10天
2022年3月28日

NICEEE perfect for a starter and the funtions provided are sufficient for a simple appointment booking.

In Love by TNS
新加坡
使用應用程式 1天
2022年3月24日

as yet I haven't used this but I've had no problem with loading and updating etc, Hopefully I will get some bookings very soon

The Facial In a Box
英國
使用應用程式 大約1年
編輯時間:2022年3月16日

Had some initial difficulties with a couple of integration issues but Ehsan and his team went above and beyond to rectify the issues and figure out some clever work arounds, even scheduling video calls between the US and Australia. The system is working very well and the future updates sound promising.

wagtailcreations
澳洲
使用應用程式 5個月
Sesami Inc. 已回覆 2022年2月16日

Hi there, thank you for your review.
We are happy to be connected. As always, Sesami has been stable and the reason for not seeing an event available is the variant settings.
As you said, our general support hours are 9am-5pm Eastern Standard, GMT +5. However our support team are a global team across multiple countries and timezones and as you saw we tried to reach you in the morning or afternoon Western Australia time. Looking forward to our onboarding call and answering all your questions.

2022年2月17日

Great planner, effortless integration. I wish though I could customize the emails more and send it as if it's my email address.

colorsbylacey
美國
使用應用程式 大約7小時
2022年2月8日

App works well for us to rent meeting rooms. I had two issues and the support was spectacular! Solved my issues both times within the hour. What more could you want!

Capital C Amsterdam
荷蘭
使用應用程式 9個月
2022年1月16日

very usefull, i use it on my studio. Thanks for developing this app, is very good for my customers and all.

BODYLAB
墨西哥
使用應用程式 10天
編輯時間:2021年12月22日

Used this app for bookings for our startup waxing studio - easy to configure and integrate into the shopify theme. Support team has been fantastic!

Unique by Yoggiebear
紐西蘭
使用應用程式 23天
編輯時間:2021年12月10日

I was very nervous changing booking platforms but I wanted everything connected from my shop. This app is exactly what I was looking for and very easy to setup and manage!!! - idesignmystory.com

Startup By DESIGN™
美國
使用應用程式 大約2小時
2021年11月11日

Works flawlessly! The support is superb! Their onboarding consultation open the door to new options that made a great app even better. Can't say enough nice things about them!

NYCryo
美國
使用應用程式 5天
2021年11月2日

It helped more work through complicated steps that I do not typically understand! I love this and meets my requirements!

Samari LLC
美國
使用應用程式 大約2小時
2021年10月8日

Sesami app customer support is great and swift. Aymane C. was excellent at helping with my questions and issues. I only wish this app had a few more features such as appointment reminder text or emails.

Luxurious Wellniss
美國
使用應用程式 3個月
2021年9月23日

good to use as a booking app but why cant i just use it for multiple purpose like appointment and membership?

MajorHolistic
美國
使用應用程式 大約8小時