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TERRIBLE COSTUMER SERVICE!! Wouldn't let me give a 1 out of 5. After having been in business for 8 years, this has been the worst costumer service I have ever received. Not only did Sesami not deliver in three months what was promised to be completed in two weeks, but they also stopped responding to my emails. As a small business owner, losing revenue is a real problem. The Sesami team was completely inconsiderate of the fact that their lack of organization was costing my business money.
This app was a life saver during our Covid lock down as we were able to have private in store appointments which enabled us to generate sales. Customer service was very responsive and helped up set it up.
Amazing service! I was having a problem to install the app; sesami support team was great. Fast! Easy! Helpfull! Love it!
I was confused as to how to set appointment time but I got help very fast. We was able to solve the problem and he showed me how to add to my menu on my website. Definitely appreciated the help and rapid response. If you have any issues call or message they will help you at no charge.
Great customer service!
I am not good with computer so I was having hard time but very kind person Mariana was so helpful and We managed to set up on my wesbite.
Every customer service should be like her!
No stress at all.
Thank you so much!
Its only free for one service and I need a free app that is free for multiple services. I haven't met any business owner who liked this app.
Update: they did call me to help me find alternate ap that would work better for my company. They are friendly and very helpful.
It helped more work through complicated steps that I do not typically understand! I love this and meets my requirements!
This is a very nice app. I would want to walk through the dashboard before you create a product and or employee.
I have been extremely impressed with the level of support offered by Sesami. Any and all questions have been addressed quickly, efficiently, and professionally. They are constantly working to provide excellence for their clients, whether you're a clothing boutique (which we are), a spa, or other. It is user friendly for our clients and works on our bilingual site (EN/FR).
This app is user friendly and the customer service is fast and very helpful! I would definitely recommend it.