Sesami: Appointment Booking , 404 則評價
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We have been using Sesami for over a year. Our business uses the app and pushes the envelope in terms of functionality all of the time. The team at Sesami has been fantastic! From our first encounter (demo) to all of our support + development requests - they have been a class act! Thank you!
Great app for adding appointment bookings to your store. Easy to set up and use. First class support. Highly recommended.
This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them to cancel it for you. I see that as disturbing because almost every subscription service has a cancellation option in their app settings. Please refrain from using this service as there are more honorable and reputable booking apps available. The last thing is don't be afraid to use a credit card chargeback to get your money back from this company.
Hi David,
We are here and have always been here, working with partners like yourself. We have the most generous free trial in our category, making sure you're not rushed to set things up. We even offer a free onboarding call.
And canceling your Sesami plan is like any other Shopify app by uninstalling the app. This is well documented in our help guides and we also shared that with you by email.
Even though we don't have a refund policy, but we did refund you as a courtesy since you are a partner, and we believe we are in this together. We sent you tens of emails, making sure you got your refund, but no response.
We appreciate you replying to our emails and reconsidering your one-star review, to make things fair.
this is exactly was i was looking for. It was kind of confusing at first but being able to watch videos helped a lot!
Had a great customer service experience with Sesami. I hoped on a video call with Leonardo and he was able to answer all of my questions.
Great app for prepaid appointments. Had a free onboarding call. Super helpful. Syncs great with my Google calendar.
great support from the team making adjustments to work just right for our business - always quick to resopond
This app is very well developed and easy to use. The all front and back experience is good and the customer service is reactive!
Incompréhensible
Salut Julie,
Nous serions ravis de recevoir vos commentaires et de vous aider. Veuillez répondre à nos e-mails ou nous envoyer un e-mail à help@sesami.co.
good app but i costomer get a bit lost when they click the book
ada