Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this appointment scheduling app user-friendly and efficient, praising its seamless integration with calendars and Shopify POS. It's appreciated for managing multiple locations and services, automatic invoice sending, and its cost-effectiveness. The app is recommended for businesses with complex scheduling needs due to its extensive features. Merchants value its intuitive nature and the feature allowing customers to pick their appointment date and time online. The customer support is consistently praised for their professionalism and readiness to provide custom solutions.

July 17, 2021

The Sesami team is AMAZING. Any time I've run into issues, Ehsan has always gone above and beyond to help troubleshoot the issue and figure out a solution. I was extremely nervous to switch from our old appointment booking platform (which we had been using for the past 9 years) to Sesami, but the incredible support from this team has put me at complete ease. They held my hand every step of the way to ensure a smooth transition and continues to offer incredible customer service as we learn the system and figure out how best to manage our workflow. Thank you Ehsan and team.

Glama Gal Kids Spa Ajax
Canada
3 months using the app
Sesami Inc. replied July 18, 2021

Thank you so much for all you wrote about Sesami and our team.
It’s been such a pleasure having you switched over to Sesami and been working with you for the past few months.
Looking at what you do, we cannot be more proud to be part of your journey, making children happy.

October 7, 2019

I'm not new to online booking apps, and this is the best I've used so far with the features and set up. Quick customer service when I had a question.

SDSFashions
United States
2 months using the app
May 5, 2020

We were looking for an easy solution to take appointments and I seem to have found it. We haven't put it into use yet, but our internal tests give me confidence. Integration was very straight forward. There was a bit of an issue with how the button integrated with my custom theme but I reached out for help and Randy fixed it immediately. Great service!

COCLICO
United States
2 months using the app
Sesami Inc. replied May 11, 2020

No problem at all! We're very much happy to help with minor theme edits to help merchants focusing on what they do best. Cheers!

April 16, 2019

I love Sesami! It makes booking appointments super easy. I went through three other apps before finding Sesami. I'm so happy I found Sesami when I did, I was starting to have a mental meltdown with the other apps I tried to use.

On top of the app being awesome, customer support is the best! They respond quickly every time and have even added new features to their apps as a response to my requests. LOVE, LOVE, LOVE!

The Brand Hustler
United States
2 months using the app
Edited April 5, 2019

I used this app to setup a scheduling system for my Shopify service! Following the simple setup and emailing back and fourth with Sesami, I was able to get it to work exactly how I envisioned it. The UX for my customers is now superb! The one thing I'd like to see is the ability to see a full week vs just 3 days of the calendar when booking. I'm sure I will see this soon! Keep up the good work.

Tire Swapper
Canada
2 months using the app
May 29, 2019

This was super easy to set up and I love the layout. I'm hoping that it pays for itself in the long run.

The Devil & The Dame
United States
2 months using the app
Edited May 1, 2023

So far this app has been exactly what we're looking for. Simple, easy to use, intuitive, multitude ability to customize even with the lower tier subscription, and integrated with Shopify POS.

The team behind it is very helpful and responsive. Shout out to Mariana & Jeanny!
Update to my review: The app is now live in our site and everything is going quite smoothly. The Sesami team has been extremely helpful in assisting us with the Sesami Flows coding. Could not do it without their guidance. Definitely feeling like a gold client!

Silk Road Tea
Canada
2 months using the app
September 27, 2020

Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.

False Creek Dermal Dr
Canada
About 2 months using the app
March 17, 2021

I was having trouble on my end setting up the app and was kinda stressing out because I was getting ready to launch my service within hours. I contacted the support team and quickly recieved a call back walking me through my issues, which now I know didnt even have anything to do with the app but with my Shopify account set up. Nonetheless, I appreciate the great customer service and willingness to go above and beyond. The app is super innovative and seamless + the assurance knowing I can reach out for help calls for this 5 star review!

PLAN.HER
United States
About 2 months using the app
June 7, 2022

Good app, very useful, does what it says it does. Would love it if I could make vary coaches available for different activities though.

Carlos Padel Coach
Qatar
About 2 months using the app