Reviews (423)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the booking process on Shopify stores, particularly enhancing the checkout experience for services. It is praised for its intuitive interface and seamless integration with Shopify, supporting multiple languages, bundled content, and customizable booking options. Merchants appreciate features like managing multiple locations and services, along with automatic invoice sending for deposits. The app is noted for its stable performance and responsive customer support, which often provides custom solutions. It is considered a cost-effective booking solution for businesses.

May 29, 2019

This was super easy to set up and I love the layout. I'm hoping that it pays for itself in the long run.

The Devil & The Dame
United States
2 months using the app
Edited May 1, 2023

So far this app has been exactly what we're looking for. Simple, easy to use, intuitive, multitude ability to customize even with the lower tier subscription, and integrated with Shopify POS.

The team behind it is very helpful and responsive. Shout out to Mariana & Jeanny!
Update to my review: The app is now live in our site and everything is going quite smoothly. The Sesami team has been extremely helpful in assisting us with the Sesami Flows coding. Could not do it without their guidance. Definitely feeling like a gold client!

Silk Road Tea
Canada
2 months using the app
June 7, 2022

Good app, very useful, does what it says it does. Would love it if I could make vary coaches available for different activities though.

Carlos Padel Coach
Qatar
About 2 months using the app
March 26, 2021

Perfect app for making appointments for shopping time during Corona lockdown. I want to give 6 stars for support, these guys will solve your problem within the blink of an eye.

Boxes
Netherlands
About 2 months using the app
February 24, 2021

Use for consultation booking appointments for clients and customers. Use for consultation booking app

LADY MOD
United States
About 2 months using the app
June 15, 2020

Building my THIRD store with the Sesami app. Love the functionality. Love the support. Highly recommend.

Upskill Beauty Company
United States
About 2 months using the app
Edited May 26, 2020

Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.

elu spa
Hong Kong SAR
About 2 months using the app
Sesami Inc. replied May 16, 2020

Hello there Elu Spa,

We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service.

• In most cases, we replied within minutes.
• We have a helpdesk where you can find the answer to your first two questions.
• You can always book a call with us at sesamiapp.myshopify.com

We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points?

We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.

May 21, 2020

Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.

NAVA
United States
About 2 months using the app
November 10, 2021

Very friendly and great support team! They helped me setup the app with my theme (wookie) and now it is working.

Omni Nails
Germany
About 2 months using the app
May 7, 2020

When I initially started using Sesami I was a bit disappointed because I couldn't figure out how to use the app to sell online classes. But, I contacted customer support and Randy was able to help me sort everything out. He's excellent to work with and it was such a relief to have someone help me set up the most crucial part of my store. Thanks, Randy and Sesami!

Heather Dennis
Canada
About 2 months using the app
Sesami Inc. replied May 11, 2020

Wow thanks so much Heather Dennis for your review!
We definitely take pride in getting small businesses get up and running using our app and looking forward to working with you more in the future!