Reviews (424)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the booking process on Shopify stores, particularly enhancing the checkout experience for services. It is praised for its intuitive interface and seamless integration with Shopify, supporting multiple languages, bundled content, and customizable booking options. Merchants appreciate features like managing multiple locations and services, along with automatic invoice sending for deposits. The app is noted for its stable performance and responsive customer support, which often provides custom solutions. It is considered a cost-effective booking solution for businesses.

May 7, 2020

When I initially started using Sesami I was a bit disappointed because I couldn't figure out how to use the app to sell online classes. But, I contacted customer support and Randy was able to help me sort everything out. He's excellent to work with and it was such a relief to have someone help me set up the most crucial part of my store. Thanks, Randy and Sesami!

Heather Dennis
Canada
About 2 months using the app
Sesami Inc. replied May 11, 2020

Wow thanks so much Heather Dennis for your review!
We definitely take pride in getting small businesses get up and running using our app and looking forward to working with you more in the future!

April 9, 2019

This App is Awesome! App is awesome... very user friendly. I recommended this application to use!!

Kuhntrohl Beauty
United States
About 1 month using the app
August 13, 2021

Super SAV, simple d'utilisation, je recommande. Quelques petits soucis au démarrage sur la visualisation du calendrier, mais le chat de support à su régler rapidement le problème.

JOY Concept
France
About 1 month using the app
September 23, 2020

Sesami is hands down amazing. Not only do they have a superior app to what is out there, but the customer service is beyond approach. They resolved an issue I had with integration into another crucial app. It was resolved within hours. I'm so glad I found them!

Hodde Bros Beverage Co.
United States
About 1 month using the app
Edited September 30, 2020

TERRIBLE COSTUMER SERVICE!! Wouldn't let me give a 1 out of 5. After having been in business for 8 years, this has been the worst costumer service I have ever received. Not only did Sesami not deliver in three months what was promised to be completed in two weeks, but they also stopped responding to my emails. As a small business owner, losing revenue is a real problem. The Sesami team was completely inconsiderate of the fact that their lack of organization was costing my business money.

French For Life Inc.
Canada
About 1 month using the app
June 29, 2020

This app was a life saver during our Covid lock down as we were able to have private in store appointments which enabled us to generate sales. Customer service was very responsive and helped up set it up.

Urban Indigo
United States
About 1 month using the app
October 22, 2020

Amazing service! I was having a problem to install the app; sesami support team was great. Fast! Easy! Helpfull! Love it!

TO THE POINT LIFE COACHING
Canada
About 1 month using the app
Edited March 8, 2021

I was confused as to how to set appointment time but I got help very fast. We was able to solve the problem and he showed me how to add to my menu on my website. Definitely appreciated the help and rapid response. If you have any issues call or message they will help you at no charge.

Golden Tip Beauty
United States
About 1 month using the app
December 7, 2022

Great customer service!
I am not good with computer so I was having hard time but very kind person Mariana was so helpful and We managed to set up on my wesbite.
Every customer service should be like her!
No stress at all.
Thank you so much!

Suzu House
United Kingdom
About 1 month using the app
November 2, 2021

It helped more work through complicated steps that I do not typically understand! I love this and meets my requirements!

Samari LLC
United States
About 1 month using the app