Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.
I have only just downloaded the app and it was easy to set up, though I was stuck the agent-assisted me almost immediately. Will be back to leave another review.
We use this app for demo bookings. Only just installed it, so haven't had any experience with actual reservations just yet, but so far have had great contact with Sesami's customer service. Quick replies and fixes! Thanks!
VERY GOOD, THIS IS A WONDERFUL APP THAT SERVES ITS PURPOSE, IT WILL TAKE YOU A LITTLE BIT OF TIME TO ADJUST YOUR SELF INTO IT BUT WHEN YOU DO ITS AMAZING
The Milecross Clinic
It has a great booking system and when help is required for set up or change, the team are straight onto it for you. Great service.
Body Manipulations LLC
We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be very easy to create a shareable link to the sesami calendar if it resides on a server somewhere. There is also some disconnect when customers choose 'any available'. Sesami doesn't show all available times so those appointments are all going to one team member without fair distribution. We did google calendar integration with all team members and had them share to one bogus calendar we have logged in at the reception. So a few kinks to work out for full functionality at $49/mo, but this is really the absolute best solution out there right now. Time slots are attributed to team members so you can assign multiple team members to a single item. Most other apps attribute time slots to the item and only let one member control it.
Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could fix this for my site and offered to implement it for me. Exceptional service!
Getting my private coaching lessons scheduled is easy and efficient. Getting started, there are a few things to look out for from my perspective. The quantity amount, if displayed on your product page will negatively effect the outcome of the booking and scheduling software provided by Sesami. There customer support is quick to help and adjust any problems which is a great help if you're trying to make a name for your business this app on Shopify can really help if you are a coach, trainer, instructor, or anyone booking for individual sessions with 1-1 clients. I do wish I could have more variation in scheduling to allow for "reoccurring Event / Multiple bookings at a time. If someone wants to book multiple 1-1 sessions, they have to go back and add each individually. If there was a feature that if they select multiple quantity, they select that many in sessions. If the quantity and # of sessions don't add up, display an error.
Glow Candle Company
We just installed the app, we like it so far, had some technical issues at first but starting to figure it out.
High Country Salmon Ltd
Just installed Sesami and it looks good so far, although the YouTube tutorial screens look a bit different to mine. Haven't worked out how to manage our service yet e.g. buffer times.