Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless appointment scheduling, and calendar integration. It's valued for managing multiple locations and services, automatic invoice sending, and streamlining appointment booking. The integration with Google Calendar and Shopify POS is found useful. The app's customer support is praised for their promptness and professionalism. Merchants appreciate its performance stability, regular updates, and easy installation. It's also recognized for its intuitive interface, reliability, and excellent customer service. The app is appreciated for handling different time zones and making tasks easier for businesses, as well as its ability to book live video shopping appointments.

Edited June 26, 2020

They need to implement a way for people to schedule multiple dates at once. Currently you have to open time slots per day. Other than that, makes appointment scheduling seamless.

SKY Educational Consulting
United States
5 months using the app
December 2, 2020

It has a great booking system and when help is required for set up or change, the team are straight onto it for you. Great service.

The Milecross Clinic
United Kingdom
5 months using the app
May 27, 2021

We just added this app to help with setting up Virtual fittings since our brand has moved to online only due to COVID. I'm so please with the ease of installation, integration, and set up. I ran into an issue with setting the duration and support was quick and they fixed the problem for me and also sent me a tutorial video for how to do it in the future.

Detroit Denim Co.
United States
5 months using the app
Edited May 20, 2020

So far so good with this app. We've only begun to use it so will report back. However, the customer service has been excellent in getting us set up and on track. Hoping to give it a 5 star in the near future.

Flutter
United States
5 months using the app
Edited November 5, 2020

Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could fix this for my site and offered to implement it for me. Exceptional service!

Blomma Beauty
United Kingdom
5 months using the app
Edited June 8, 2021

I personally prefer calendly's design, but Sesami gets the job done with a proper integration. Sesami's back-end UX is fantastic, but its front-end is a bit boring, wouldn't cost them much to do a revamp for customer experience sake.

Fungo.dk
Denmark
4 months using the app
Sesami Inc. replied June 10, 2021

Hey Nuno, it's such a pleasure working with you and listening to your excellent feedback. We captured it on our feedback board (sesami.co/feedback) and you'll be notified about this feature request.

While we are indeed considering a new calendar type in addition to the current one, we truly love the unique one we built. It's the most neutral calendar for booking services. The closest thing to one's personal calendar. Having said that, it may not be the best choice for certain business cases.

April 16, 2021

Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.

TattD7oose Ink
United States
4 months using the app
Edited December 1, 2020

We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be very easy to create a shareable link to the sesami calendar if it resides on a server somewhere. There is also some disconnect when customers choose 'any available'. Sesami doesn't show all available times so those appointments are all going to one team member without fair distribution. We did google calendar integration with all team members and had them share to one bogus calendar we have logged in at the reception. So a few kinks to work out for full functionality at $49/mo, but this is really the absolute best solution out there right now. Time slots are attributed to team members so you can assign multiple team members to a single item. Most other apps attribute time slots to the item and only let one member control it.

Body Manipulations LLC
United States
4 months using the app
October 8, 2021

Sesami app customer support is great and swift. Aymane C. was excellent at helping with my questions and issues. I only wish this app had a few more features such as appointment reminder text or emails.

Luxurious Wellniss
United States
3 months using the app
June 9, 2019

Giving 4 stars-up, thought there would be more offered for 20/month, but it is simple and clean to use. However, for the small business option, you can only offer full hours with no breaks. For instance 9 to 5, but I can't schedule time away from those hours. Would think for 20/month you'd have this function. Just started using it though.

Periapt
United States
3 months using the app