Sesami: Appointment Booking , 354 reviews

Overall rating
Counts per rating level
  • 78% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 16, 2021

Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.

TattD7oose Ink
United States
Time spent using app: 4 months
March 1, 2021

I have only just downloaded the app and it was easy to set up, though I was stuck the agent-assisted me almost immediately. Will be back to leave another review.

United Kingdom
Time spent using app: 4 days
February 8, 2021

We use this app for demo bookings. Only just installed it, so haven't had any experience with actual reservations just yet, but so far have had great contact with Sesami's customer service. Quick replies and fixes! Thanks!

CÎME Skincare
Time spent using app: Almost 2 years
January 29, 2021


Saudi Arabia
Time spent using app: About 2 months
December 2, 2020

It has a great booking system and when help is required for set up or change, the team are straight onto it for you. Great service.

The Milecross Clinic
United Kingdom
Time spent using app: 5 months
Edited December 1, 2020

We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be very easy to create a shareable link to the sesami calendar if it resides on a server somewhere. There is also some disconnect when customers choose 'any available'. Sesami doesn't show all available times so those appointments are all going to one team member without fair distribution. We did google calendar integration with all team members and had them share to one bogus calendar we have logged in at the reception. So a few kinks to work out for full functionality at $49/mo, but this is really the absolute best solution out there right now. Time slots are attributed to team members so you can assign multiple team members to a single item. Most other apps attribute time slots to the item and only let one member control it.

Body Manipulations LLC
United States
Time spent using app: 4 months
Edited November 5, 2020

Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could fix this for my site and offered to implement it for me. Exceptional service!

Blomma Beauty
United Kingdom
Time spent using app: 5 months
October 30, 2020

Getting my private coaching lessons scheduled is easy and efficient. Getting started, there are a few things to look out for from my perspective. The quantity amount, if displayed on your product page will negatively effect the outcome of the booking and scheduling software provided by Sesami. There customer support is quick to help and adjust any problems which is a great help if you're trying to make a name for your business this app on Shopify can really help if you are a coach, trainer, instructor, or anyone booking for individual sessions with 1-1 clients. I do wish I could have more variation in scheduling to allow for "reoccurring Event / Multiple bookings at a time. If someone wants to book multiple 1-1 sessions, they have to go back and add each individually. If there was a feature that if they select multiple quantity, they select that many in sessions. If the quantity and # of sessions don't add up, display an error.

Rebirth Performance
United States
Time spent using app: 3 months
October 26, 2020

We just installed the app, we like it so far, had some technical issues at first but starting to figure it out.

Glow Candle Company
United States
Time spent using app: 9 days
October 19, 2020

Just installed Sesami and it looks good so far, although the YouTube tutorial screens look a bit different to mine. Haven't worked out how to manage our service yet e.g. buffer times.

High Country Salmon Ltd
New Zealand
Time spent using app: About 1 hour