Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de octubre de 2023

I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool.

Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges – his dedication to ensuring my success with Session Recording and Replays was truly commendable.

Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.

McNeal Made Candle co
Estados Unidos
Alrededor de 2 años usando la aplicación
Propel Commerce respondió 11 de octubre de 2023

Hello friends at McNeal Made Candle co,

Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

19 de octubre de 2023

I would recommend this app to keep track of what people are viewing in your store. Customer service is Amazing! Prompt, knowledgeable and thorough. Tom was extremely helpful!

GiddyGoatStore
Canadá
Casi 2 años usando la aplicación
Propel Commerce respondió 20 de octubre de 2023

Hello friends at GiddyGoatStore,

Thanks for the AWESOME review, Valerie! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

7 de noviembre de 2023

Definitely recommended if you want to see how visitors actually behave on your store. After making some changes based on visitor behaviour, thanks to this app, its subscription paid for itself many times over within 2 weeks. If you only had the funds to pay for one app, this is the ultimate conversion tool!

SaberMax
Singapur
14 días usando la aplicación
Propel Commerce respondió 8 de noviembre de 2023

Hello friends at SaberMax,

We're glad to hear our app is helping your business! Thanks for the review, Mohammad! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

5 de octubre de 2023

I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.

Danielle's Dazzled Gifts
Estados Unidos
Más de 1 año usando la aplicación
Propel Commerce respondió 6 de octubre de 2023

Hello friends at Danielle's Dazzled Gifts,

We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

14 de septiembre de 2023

I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!

Sara Dresses
Canadá
5 meses usando la aplicación
Propel Commerce respondió 16 de septiembre de 2023

Hello friends at Sara Dresses,

We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

3 de noviembre de 2023

I was having a little issue, got on chat support, Tom hopped on within a couple of seconds and immediately got to it! Didnt waste any time, didn't take several minutes to respond, he figured out my problem and fixed it quick! Tom was amazing and very helpful! Also, this app is just great overall. It immediately uploads the recording as soon as the person is done. Great app and great team!

Modrn Mats
Estados Unidos
5 días usando la aplicación
Propel Commerce respondió 6 de noviembre de 2023

Hello friends at Modrn Mats,

Thanks for the AWESOME review, Joseph! It was definitely a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

27 de octubre de 2023

Must say this is one of the essential you need as a merchant and see where your customers are having problem and how they behave and what causes them to frustrate and more. This is a must have. Recommended!

Lurem Aciem
India
13 días usando la aplicación
Propel Commerce respondió 30 de octubre de 2023

Hello friends at Lurem Aciem,

Thanks for the AWESOME review, Faysal! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

18 de octubre de 2023

The app is really amazing. I highly recommend this app. Using this app we can find out the loopholes by watching their journey with your website. If you seriously want to make your store successful. I highly recommend this app.

Power Woofs
Estados Unidos
16 días usando la aplicación
Propel Commerce respondió 19 de octubre de 2023

Hello friends at ,

We're glad to hear our app is helping your business! Thanks for the review, Ramandeep! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

17 de septiembre de 2023

I STRONG RECOMMEND YOU AVOID USING THIS APP. MAJORITY OF THE TIME IT DOES NOT PICK ANY INBOUND TRAFFIC. THERES ISSUES ALL THE TIME. ITS VERY FUSTRATING ESPECIALLY IF YOURE TRYING TO UNDERSTAND THE CUSOMER COMING ONTO YOUR SITE

Fragrance2Go
Reino Unido
7 meses usando la aplicación
Propel Commerce respondió 18 de septiembre de 2023

Hi Sabeel,

We're sorry to hear you feel that way with our app!

According to your last message, it's working fine now. Are you still experiencing another issue?

Our Support Team is available to help and assist you anytime! Please reach out to us so we can fix any issue for you as soon as possible! 😊

- Leo @ Propel Commerce

7 de noviembre de 2023

Excellent resource for watching how customers interact with my website!

Click Power Banks
Estados Unidos
4 meses usando la aplicación
Propel Commerce respondió 9 de noviembre de 2023

Hello friends at Click Power Banks,

We're glad to hear our app is helping your business! Thanks for the review, Matt! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce