Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 27 de mayo de 2023

I LIKE THIS APP TOO MUCH, EVERYTHING ABOUT THIS APP IS AMAZING AND PERFECT FOR EVERYONE WHO WANT IT

Yanstore
Italia
Tiempo de uso de la aplicación: 31 minutos
Propel Commerce respondió 27 de mayo de 2023

Hello friends at Yanstore,

We appreciate the star, but could you tell us what else we can do to get 4 more stars? 😊

- Leo @ Propel Commerce

27 de mayo de 2023

Great app, clean interface and so far so good, great support and app and i love this product alot...

LUXORA
Estados Unidos
Tiempo de uso de la aplicación: Alrededor de 16 horas
Propel Commerce respondió 27 de mayo de 2023

Hello friends at LUXORA,

We're glad to hear you're enjoying our app! Thanks for the review, Ian! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

25 de mayo de 2023

Great app. I am able to see everything my customers do. This helps me understand what I need to fix and change on my website. Very good app.

Bella Body Wellness
Estados Unidos
Tiempo de uso de la aplicación: Alrededor de 5 horas
Propel Commerce respondió 25 de mayo de 2023

Hello friends at Bella Body Wellness,

Thanks for the AWESOME review, Tyler! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

23 de mayo de 2023

Installation of app was fast and easy. Also Tom from support has been ready to help in case of need. I did test of this my app by maself and and can say that this app is exactly what I was looking for. Now just need to wait for first potencional customers and check how I can improve my shop. Before that I have seen only number of visitors and did not know why they left.

HumidiHome
Chequia
Tiempo de uso de la aplicación: 15 minutos
Propel Commerce respondió 23 de mayo de 2023

Hello friends at HumidiHome,

Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

17 de mayo de 2023

I recently installed an app designed to record customer sessions on our website. The initial installation process was flawless, and the app appeared to be functioning exactly as anticipated. The utility of the app in terms of its core functionality was impressive.

However, we began to notice a significant issue that started impacting our site’s performance post-installation. According to Shopify's speed measurement, our site's speed decreased dramatically, from a score of 50 down to 43. We hoped this was a minor glitch or something that could be easily rectified, so we reached out to the app's customer support for assistance.

Regrettably, our repeated requests for support fell on deaf ears. There was no feedback or guidance provided, leaving us in a difficult position. We decided to uninstall the app, hoping it might help improve our website speed. There was a slight improvement, but not to our original performance levels.

In an attempt to resolve the issue, we reinstalled the app, only to experience a further decline in our site's speed, plummeting to an alarming 26. This prompted us to uninstall the app again, and we endeavored to remove any leftover code that might have been impacting our site's performance. While we did manage to slightly increase our speed score to 31, it's still far from the original speed before the app's installation.

The lack of response from the app's support team has left us seeking outside assistance, leading to further expense as we now need to hire an expert to find a solution. It's disappointing and frustrating that an app that initially seemed so promising has had such a negative impact on our website's performance. Furthermore, the apparent lack of customer support compounds the issue.

While the app's core functionality is commendable, it's crucial for the developers to address these performance issues and improve their customer support. We hope that future updates will rectify these problems so that other users don't experience the same difficulties. Based on our current experience, we can't recommend this app until these issues are addressed.

Skanski
Bélgica
Tiempo de uso de la aplicación: 2 días
Propel Commerce respondió 17 de mayo de 2023

Hi Skanski,

We're sorry to hear about your shop's performance issues. We just ran Google's performance checker on your shop, and your shop's issues are not related to Propel Replays. Your shop's biggest issue is 1) you're still using jQuery (it's very slow) and 2) jQuery is being loaded in a way that blocks all other content from downloading.

Please reach out to our support at support@propelcommerce.io, and we'll be happy to go over the results of the performance report with you and what steps you can take to mitigate the issues. This is a free service we're happy to provide to all of our merchants :)

You mentioned you reached out to our support multiple times, but we didn't receive any emails or in-app chat messages from you. Can you please confirm if your emails were sent to the correct email address - support@propelcommerce.io?

Finally, rest assured that Propel Replays adds only a single line of code to your theme.liquid file, and this line is no longer included when you uninstall. It does not make any changes that persist after uninstall.

- Chris @ Propel Commerce

16 de mayo de 2023

The idea is great. Nice to see something new. It is interesting to observe visitors and there are errors on my site for which sometimes I am ashamed. However, the application has a big minus, the application creates a delay of 1000ms when testing PageSpeed Insights, which is too much and unfortunately not suitable for me personally. I hope the developers will fix this, then I will come back and subscribe.

Model-Fan-Store
Kazajistán
Tiempo de uso de la aplicación: 5 días
Propel Commerce respondió 16 de mayo de 2023

Hello friends at Model-Fan-Store,

We really appreciated the feedback. The app should not affect your website's performance at all. We can isolate this further if you're willing to. Let us know once you re-installed and we can have this checked with our dev team. More power to your business! 🚀

- Tom @ Propel Commerce

10 de mayo de 2023

I love, love, love my experience with this app. I will 1000% recommend this app. Also, what makes it better is that the agents are ready to assist you at any time.

Nubian D'vaz
Trinidad y Tobago
Tiempo de uso de la aplicación: Alrededor de 1 hora
Propel Commerce respondió 10 de mayo de 2023

Hello friends at Nubian D'vaz,

Thanks for the AWESOME review, Natalie! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

6 de mayo de 2023

Looking good so far! and more affordable as the rest :) Thankyou guys for creating this app, very much appreciated!

DailyDay
Países Bajos
Tiempo de uso de la aplicación: Alrededor de 10 horas
Propel Commerce respondió 6 de mayo de 2023

Hello friends at DailyDay,

We're glad to hear our app is helping your business! Thanks for the review, Jimmy! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

3 de mayo de 2023

Great app and works, we just installed it and it helps us learn more of what to improve on our website to make our website even more fun to use and shop on!

Freaky Shoes®
Estados Unidos
Tiempo de uso de la aplicación: 25 días
Propel Commerce respondió 3 de mayo de 2023

Hello friends at Freaky Shoes®,

We're glad to hear our app is helping your business! Thanks for the review, Peter! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

Fecha de modificación: 2 de mayo de 2023

i recommend this app it helps to now what to change in your store great app with great support it's good

HeartCharmz
Marruecos
Tiempo de uso de la aplicación: 6 días
Propel Commerce respondió 2 de mayo de 2023

Hello friends at HeartCharmz,

Thank you very much for the review, Clover! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce