Propel Replay & Session Record
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Good recording app! We changed from another recording app because it terminated the service. But this app seems to be much better. Easy to use.
It also has a survey feature, good to take a small survey.
Hello friends at Wrapgrade,
We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
I've been using Propel Replays & Surveys for a while now, and it has been an absolute game changer for my business. The platform is user-friendly and allows me to easily gather valuable customer insights through surveys and analyze user behavior with replays. The ability to watch how visitors interact with my website has given me incredible clarity on what improvements are needed.
The support team has been fantastic, always responsive and ready to help whenever I have questions. Overall, Propel Replays & Surveys has proven to be an essential tool in driving better user engagement and optimizing my business strategies. Highly recommended!
Hello friends at My Store,
We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Very useful app that allows to see where customers are clicking or viewing on your site. Works a treat when used alongside Microsoft Clarity but this will be my new go to! (Also free up to a certain amount of pages so can't go wrong!)
Hello friends at CoffeeVends,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Super easy to use app and the insights it offers are great. Definitely recommend to all store owners. I personally love the live session recordings that enable us store owners to understand how customers shop.
Hello friends at Shvetah,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Hernane @ Propel Commerce
I absolutely recommends this app to whomever is selling online. And the customer is pretty great too. Tom was really helpful in solving my issue in a matter of minutes. Thanks Tom for the wonderful customer service.
Hello friends at Candi's Essentials,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with no refund option, plus once u re-installl the app your subscription would be gone
Hello friends at TinyScopes,
As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we credited you the app charge to remove it from your Shopify bill.
Please review Shopify's limitations on refunds here:
https://shopify.dev/docs/apps/launch/billing/refund-app-charges#limitations
Specifically, limitation #1 which states that:
"You (app developers) can only refund charges that the merchant has paid for. If an app charge hasn't been paid, then you can credit the charge to remove it from the merchant's bill."
We regret that this Shopify limitation made for an unpleasant experience.
If you require any additional assistance, please reach out at any time, and we'll do our best to help.
Sincerely,
Chris @ Propel Commerce
So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!
Hello friends at FumaBlades,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
They have amazing support, appreciate the help in automating session records!
Hello friends at everfur,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Very good app, easy to use and really nice to be able to see the behaviour of customers on your website. Helps to see which products are popular and if any errors occur. A valued tool that I use everyday. Also for the amount of page views you get, the price is very reasonable compared to other apps.
Hello friends at The Crystal Co,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Awesome app! These guys rock and this allows such a more in-depth view of what's going on with customer behavior. Highly recommend!
Hello friends at Riveau,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce