Propel Replay & Session Record

Propel Replay & Session Record

Reseñas (596)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de septiembre de 2024

Good recording app! We changed from another recording app because it terminated the service. But this app seems to be much better. Easy to use.
It also has a survey feature, good to take a small survey.

Wrapgrade
Japón
4 meses usando la aplicación
Propel Commerce respondió 21 de septiembre de 2024

Hello friends at Wrapgrade,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

30 de septiembre de 2024

I've been using Propel Replays & Surveys for a while now, and it has been an absolute game changer for my business. The platform is user-friendly and allows me to easily gather valuable customer insights through surveys and analyze user behavior with replays. The ability to watch how visitors interact with my website has given me incredible clarity on what improvements are needed.
The support team has been fantastic, always responsive and ready to help whenever I have questions. Overall, Propel Replays & Surveys has proven to be an essential tool in driving better user engagement and optimizing my business strategies. Highly recommended!

My Store
Rumanía
15 días usando la aplicación
Propel Commerce respondió 1 de octubre de 2024

Hello friends at My Store,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

7 de octubre de 2024

Very useful app that allows to see where customers are clicking or viewing on your site. Works a treat when used alongside Microsoft Clarity but this will be my new go to! (Also free up to a certain amount of pages so can't go wrong!)

CoffeeVends
Reino Unido
11 días usando la aplicación
Propel Commerce respondió 8 de octubre de 2024

Hello friends at CoffeeVends,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

28 de noviembre de 2024

Super easy to use app and the insights it offers are great. Definitely recommend to all store owners. I personally love the live session recordings that enable us store owners to understand how customers shop.

Shvetah
India
11 días usando la aplicación
Propel Commerce respondió 3 de diciembre de 2024

Hello friends at Shvetah,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

9 de diciembre de 2024

I absolutely recommends this app to whomever is selling online. And the customer is pretty great too. Tom was really helpful in solving my issue in a matter of minutes. Thanks Tom for the wonderful customer service.

Candi's Essentials
Estados Unidos
23 días usando la aplicación
Propel Commerce respondió 10 de diciembre de 2024

Hello friends at Candi's Essentials,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

21 de octubre de 2024

This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with no refund option, plus once u re-installl the app your subscription would be gone

TinyScopes
Canadá
21 días usando la aplicación
Propel Commerce respondió 22 de octubre de 2024

Hello friends at TinyScopes,

As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we credited you the app charge to remove it from your Shopify bill.

Please review Shopify's limitations on refunds here:

https://shopify.dev/docs/apps/launch/billing/refund-app-charges#limitations

Specifically, limitation #1 which states that:

"You (app developers) can only refund charges that the merchant has paid for. If an app charge hasn't been paid, then you can credit the charge to remove it from the merchant's bill."

We regret that this Shopify limitation made for an unpleasant experience.

If you require any additional assistance, please reach out at any time, and we'll do our best to help.

Sincerely,
Chris @ Propel Commerce

22 de octubre de 2024

So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!

FumaBlades
Canadá
28 días usando la aplicación
Propel Commerce respondió 23 de octubre de 2024

Hello friends at FumaBlades,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

22 de noviembre de 2024

They have amazing support, appreciate the help in automating session records!

everfur
Estados Unidos
10 meses usando la aplicación
Propel Commerce respondió 25 de noviembre de 2024

Hello friends at everfur,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

6 de septiembre de 2024

Very good app, easy to use and really nice to be able to see the behaviour of customers on your website. Helps to see which products are popular and if any errors occur. A valued tool that I use everyday. Also for the amount of page views you get, the price is very reasonable compared to other apps.

The Crystal Co
Reino Unido
25 días usando la aplicación
Propel Commerce respondió 9 de septiembre de 2024

Hello friends at The Crystal Co,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

12 de septiembre de 2024

Awesome app! These guys rock and this allows such a more in-depth view of what's going on with customer behavior. Highly recommend!

Riveau
Canadá
2 meses usando la aplicación
Propel Commerce respondió 13 de septiembre de 2024

Hello friends at Riveau,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce