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So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!
Hello friends at FumaBlades,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I love Propel Replay! It’s super easy to use and gives me valuable insights into customer behavior. The session recordings have helped me identify areas to improve my store. Highly recommend it to any Shopify owner looking to enhance their shop!
Hello friends at Elluence.com,
We're glad to hear our app is helping your business! Thanks for the review, Catalina! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Highly recommend. Love you can filter different stages of the sales funnel. Like add to cart for example.
Hello friends at Lusso e Pelle,
We're glad to hear our app is helping your business! Thanks for the review, Nikolay! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
good customer service
Hello friends at Velliro,
Thank you very much for the review, Jose! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce
the app works perfect, its helps us to fix a lot of problems
Hello friends at BE BEAU,
We're glad to hear our app is helping your business! Thanks for the review, Wael! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Awesome app! These guys rock and this allows such a more in-depth view of what's going on with customer behavior. Highly recommend!
Hello friends at Riveau,
Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
This is a very necessary app for Shopify, as it gives you the ability to improve the customer experience on your site. It also helps you make important decisions to take your business to the next level. Thank you for this opportunity.
Hello friends at klaniko,
We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with no refund option, plus once u re-installl the app your subscription would be gone
Hello friends at TinyScopes,
As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we credited you the app charge to remove it from your Shopify bill.
Please review Shopify's limitations on refunds here:
https://shopify.dev/docs/apps/launch/billing/refund-app-charges#limitations
Specifically, limitation #1 which states that:
"You (app developers) can only refund charges that the merchant has paid for. If an app charge hasn't been paid, then you can credit the charge to remove it from the merchant's bill."
We regret that this Shopify limitation made for an unpleasant experience.
If you require any additional assistance, please reach out at any time, and we'll do our best to help.
Sincerely,
Chris @ Propel Commerce
I love it! I see how my clients act on my website and I can modify things in relation to this.
Hello friends at DOLGIA,
We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
Great app, good customer service
Hello friends at Alföldi Kések,
Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀
- Leo @ Propel Commerce