Propel Replay & Session Record

Propel Replay & Session Record

Avis (607)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 juin 2021

Nice app,but needs more features,and tag system should be implemented.so that we get more insight on customers

Mayurika
Inde
Plus de 2 ans d’utilisation de l’application
Propel Commerce a répondu 27 juin 2021

Hello friends at Mayurika,

Thanks so much for being our first review 😊

We just launched this app last week, and we've got some exciting features on our roadmap. I don't believe a tag system was on our list, so I'll add that as well. Please do let us know if you have any other feedback.

Sincerely,
Chris at Propel Commerce

28 juin 2021

Great app! The app works right away. One-click installation. It took less than 2 minutes to set up. Recordings are helpful. We've thought of a few ways to increase our conversion rate with the information we are getting from this app.

Dog’s Choice
Philippines
Plus de 2 ans d’utilisation de l’application
Propel Commerce a répondu 12 juillet 2021

Hello friends at Dog's Choice,

Thanks so much for the kind words. We're so happy to hear you've been able to use the app to come up with a few ideas to boost conversions!

Sincerely,
Chris - Propel Commerce

11 janvier 2022

I love being able to see what my potential customers are looking for. With this app I am able to see exactly what they are looking for. It's a great addition to my store.

GONZALABES
États-Unis
Plus de 2 ans d’utilisation de l’application
25 avril 2022

Though my store traffic is not up to where I'd like, I did have an issue after transferring back to the free plan. I was charged but I contacted them via chat and they immediately refunded. By far the speediest service I've received on any app customer care. Keep it up! Hopefully I can go back to a payment plan when business traffic picks up. Special shoutout to Leo for making it one less headache for this business owner!

VELA ROOTS
États-Unis
Plus de 2 ans d’utilisation de l’application
Propel Commerce a répondu 26 avril 2022

Hello friends at VELA ROOTS,

Thank you so much for the review! We're happy to assist anytime. 😎
Chat us anytime you need help. Good luck and more power to your business! 🚀

- Leo @ Propel Commerce

Modifié le 27 juillet 2021

I love this app from the word go. It enable us to get a real insight in spotting potential floors in our store and how to improve our customers experience in addition to Shopify's analytics. Great tool.

stefanromeoprints
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Propel Commerce a répondu 30 juillet 2021

Hello friends at stefanromeoprints,

That's awesome to hear! We're so happy it's helping you get real insights from shop! Thanks so much for the awesome review 😊

- Chris @ Propel Commerce

5 octobre 2023

I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.

Danielle's Dazzled Gifts
États-Unis
Plus de 2 ans d’utilisation de l’application
Propel Commerce a répondu 6 octobre 2023

Hello friends at Danielle's Dazzled Gifts,

We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

10 octobre 2023

I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool.

Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges – his dedication to ensuring my success with Session Recording and Replays was truly commendable.

Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.

McNeal Made Candle co
États-Unis
Environ 2 ans d’utilisation de l’application
Propel Commerce a répondu 11 octobre 2023

Hello friends at McNeal Made Candle co,

Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

31 octobre 2021

This app is really helpful showing me who is on my page and for how long, as well ad it helps me on how to better my website. Love it.

DPNailz
États-Unis
Environ 2 ans d’utilisation de l’application
18 avril 2022

Great app! Very insightful, you get to experience your customers shopping journey. their customer service is very good also. Leo helped me with an issue right away.

Plussure
États-Unis
Environ 2 ans d’utilisation de l’application
Propel Commerce a répondu 19 avril 2022

Hello friends at Plussure,

Glad to help, Ebony! Thanks for the review, btw! Chat us any time. We're always here to help. Enjoy the app!

- Leo @ Propel Commerce

14 avril 2022

I didnt think it was real but as soon as I used it, i was amazed and looking forward to using the app every day; I like it and i m sure it will help me get the right feedback from my clients. good job Lu

Neon Control
États-Unis
Environ 2 ans d’utilisation de l’application
Propel Commerce a répondu 14 avril 2022

Hello friends at Neon Control,

Thank you very much for the review, Anis! You will surely enjoy using our app. Good luck and more power to your business! 🚀

- Leo @ Propel Commerce