Propel Replay & Session Record

Propel Replay & Session Record

评论 (645)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月21日

This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with ...

TinyScopes
加拿大
21天 人在使用应用
Propel Commerce已回复 2024年10月22日

Hello friends at TinyScopes,

As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we ...

2025年2月11日

No option to remove customers personal data collection. This just adds problems complying with Privacy Policy regulations. Unnecessary when you need just Heatmap & Session recording to observe customer behavior. No need to know customers' name, physical & IP address, phone and web fingerprint.

False marketing. Free Sampler membership in the Pricing's options not available after installing the app ...

Music power tools
芬兰
12分钟 人在使用应用
Propel Commerce已回复 2025年2月12日

Hello friends at Music Power Tools,

1. There is a 'Free Starter Plan' link on the plans page. We've emailed you a screenshot of this.

2. Customer phone, email and address ...

2024年3月20日

This app used to be better. Viewing visitors is SO inconvenient. 3 clicks to open one session and then go back again to turn on another one? where are the filters? it's a mess. will not install again

KÂfemme
美国
1年多 人在使用应用
Propel Commerce已回复 2024年3月21日

Hello friends at KÂfemme,

I understand your frustration, and I'm sorry to hear about your experience with the app.

It sounds like there might have been some confusion about ...

2023年9月17日

I STRONG RECOMMEND YOU AVOID USING THIS APP. MAJORITY OF THE TIME IT DOES NOT PICK ANY INBOUND TRAFFIC. THERES ISSUES ALL THE TIME. ITS VERY FUSTRATING ESPECIALLY IF YOURE TRYING TO UNDERSTAND THE CUSOMER COMING ONTO YOUR SITE

Fragrance2Go
英国
1年多 人在使用应用
Propel Commerce已回复 2023年9月18日

Hi Sabeel,

We're sorry to hear you feel that way with our app!

According to your last message, it's working fine now. Are you still experiencing another issue?

Our Support ...

2023年7月18日

Does not work on dawn theme. you can only see the announcement bar and the footer and the first product image, rest is white blank. Used to work

RoyalMag
罗马尼亚
4个月 人在使用应用
Propel Commerce已回复 2023年7月19日

Hello friends at RoyalMag,

We've reviewed your site, and it appears it has a fade-in effect that hides the content on page load and reveals it over a portion of a second. ...

编辑时间:2023年5月27日

I LIKE THIS APP TOO MUCH, EVERYTHING ABOUT THIS APP IS AMAZING AND PERFECT FOR EVERYONE WHO WANT IT

Yanstore
意大利
大约1个月 人在使用应用
Propel Commerce已回复 2023年5月27日

Hello friends at Yanstore,

We appreciate the star, but could you tell us what else we can do to get 4 more stars? 😊

- Leo @ Propel Commerce

2022年1月18日

My experience with this app wasn't that great to be honest. The app recorded my shop well but issues with pages not loading up while loading sessions and refreshing the page didn't work and clicking logo took me to another website, app screen doesn't show my shop app pop ups (Candy Rack) so I don't know how customers are interacting with that. (Other Session recording apps did this fine.) Hot ...

Force of Life
英国
15天 人在使用应用
Propel Commerce已回复 2022年1月18日

Hello friends at Force of Life,

I'm so sorry for the less than stellar experience you had.

Our live chat system is set to hide itself if no agents are online. We just ...

2022年8月15日

Due to this app My website shows java script error and product not open many times.I contacted My it guy he give me reason that in this app this app have bug rrweb.min.js.mao due to this bug that java scrip error come.
If you are ready for this bug then buy this one.....recording is fine

Silk kaftan
印度
14天 人在使用应用
Propel Commerce已回复 2022年8月15日

The error on your shop is not coming from Propel Replays. Your shop has a file called 'getData.js' from https://heatmapstorefront.z08tech.com that was generating an error ' ...