Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

September 22, 2022

Very impressed with the app already. I can't wait to see what my shoppers are doing and viewing. This will be a tremendous help!

T.R.B Cosmetics
United States
4 months using the app
Propel Commerce replied September 22, 2022

Hello friends at T.R.B Cosmetics,

We're glad to hear our app will be helping your business! Thanks for the review, Tam! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 14, 2021

Very simple and easy to use, exactly what I was looking for. I hope this app blows up even more between business owners. Its very crucial to improve website conversions.

StylishProShop
United States
4 months using the app
July 13, 2022

Great customer service! Always replies quick and solves your problems extremely fast. Will definitely continue using.

shopkcapri
United States
4 months using the app
Propel Commerce replied July 13, 2022

Hello friends at shopkcapri,

Thanks for the review, Marzieh! I really appreciate it. We're always here if you need help. More power to your business! 🚀

- Tom @ Propel Commerce

June 22, 2022

Customer service is really helpful. I like that I am able to see what my customers are looking at when on my website.

Adictas Boutique LLC
United States
4 months using the app
February 2, 2023

Easy to navigate interface while still having a lot of filter options. If you're a store with thousands or more daily visitors it's nice being able to see exactly what people are doing on certain pages, who have taken certain actions, etc... Great recording app, the best I've found!

Solalune
United States
4 months using the app
Propel Commerce replied February 2, 2023

Hello friends at Solalune,

We're glad to hear our app is helping your business! Thanks for the review, Jacobo! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 19, 2022

This app has got the best support team out there. Really appreciate the help they provide, services is great and they always answer quickly.

Koréil
Sweden
4 months using the app
Propel Commerce replied April 19, 2022

Hello friends at Koréil,

Thank you very much for the review, Katarina! You are always our first priority. Chat us again any time you need help! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 25, 2022

just started using it and it seems like it works really well and gives you a lot of useful information. The customer support is also great!

Cutieful
Sweden
3 months using the app
Propel Commerce replied August 25, 2022

Hello friends at Cutieful,

Thanks for the AWESOME review, Bob! We really appreciate it. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

September 23, 2021

I use this app to help me view sessions from my customer POV. It helps me to correct any issues they may encounter on my website.

Carts & Millie
Australia
3 months using the app
Edited December 21, 2021

I use this app to review how customers use my site to find my products. Do they use the top menu? Do more of them use a front page visual link, are they watching the product videos or just scrolling by? Does the image on the front page consistently get a click? These are the things that I'm very interested in as well as the ease of use on my site. I can't get that info without the recording and replay. The recordings are snappy, without delay, and very informative. I'm very happy with the 40k page view pricing and feel it is very fair for the service provided. Invaluable insights made my website changes a winner!

Skysetter Mobiles - Mobile Artist
United States
3 months using the app
April 18, 2022

So far good! I just installed and tried and the costumer service is responsive. It looks good as free service.

COZYLIFE
Qatar
3 months using the app
Propel Commerce replied April 18, 2022

Hello friends at COZYLIFE,

You'll surely love our app, Ahmad! Thank you for the review! Chat us anytime you need help. Good luck and enjoy our app! 🚀

- Leo @ Propel Commerce