Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time session recording feature, which offers valuable insights into customer behavior. They praise its user-friendly interface, diverse features like IP blocking, and detailed customer behavior tracking. The app is noted for identifying and fixing user experience issues, thus boosting conversion rates. Exceptional customer support, especially from Tom and Leo, is frequently mentioned. Merchants find the app affordable and say it quickly pays for itself through increased conversions. Some also find it useful for detecting site malicious activity.

November 29, 2022

Such an amazing app. It helped me discover a lot of issues in my customer journey. I highly recommend it

Luxandlot
United States
3 months using the app
Propel Commerce replied November 29, 2022

Hello friends at Luxandlot,

We're glad to hear our app is helping your business! Thanks for the review, Shaneika! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 10, 2022

Me gusta esta aplicación para encontrar problemas en la navegación de mi sitio web y observar comportamientos en algunas promociones o fechas de interés. El servicio de atención es rápido y confiable.

Re.torna Record Store
Mexico
3 months using the app
Propel Commerce replied October 10, 2022

Hola amigos de Re.torna Record Store,

¡Gracias por la evaluación IMPRESIONANTE, Claudia! Eres muy apreciado. ¡Disfruta de la app y más poder para tu negocio! 🚀

- Tom @ Propel Comercio

February 9, 2023

Support is really really helpful! This app in general is awesome! I was able to catch a loading issue from iOS devices and reach out to there support to suggest ways to fix it!

Lashela Cosmetics
United States
3 months using the app
Propel Commerce replied February 9, 2023

Hello friends at Lashela Cosmetics,

We're glad to hear our app is helping your business! Thanks for the review, Lashela! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 28, 2022

Every session is recorded and it will help a lot in terms of analyzing prospects' purchasing behavior, it's an awesome app!

mypawprintsforever
Canada
3 months using the app
Propel Commerce replied October 28, 2022

Hello friends at mypawprintsforever,

Thank you very much for the review, Spencer! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

February 18, 2022

I've used other session recorders and this one is great! It's easy to use and I love the analytics features. The free plan only gets 400 page views but they have very cheap plans for smaller stores.

Cahaba Dermatology & Spa
United States
3 months using the app
Propel Commerce replied February 18, 2022

Hello friends at Cahaba Dermatology & Spa,

Thank you very much for the review, Joel! We're glad you find our app useful. More power to your business!

- Leo @ Propel Commerce

October 1, 2021

Excellent App! Allows me to see issues with the website that customers face that I wouldn't have been able to before.

Buzz Sweets
United Kingdom
3 months using the app
November 23, 2022

nice and easy to use, and what's even better it works without bugs
I tried another site recorder; and it's like nothing works, most customers' activities are not recorded but not with this session recording app

miracle petzycare
France
3 months using the app
Propel Commerce replied November 23, 2022

Hello friends at miracle petzycare,

We're glad to hear our app is helping your business! Thanks for the review, Mohamed! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 28, 2022

I had the option to boost my free plan to 25 more replays/month, and Tom had me all set up in a matter of seconds! Quick and responsive customer service, and an easy-to-navigate app overall!

Ramble Clothier
United States
3 months using the app
Propel Commerce replied September 28, 2022

Hello friends at Ramble Clothier,

Thank you for the AWESOME review, Sarah! It's a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 4, 2022

I use this app to see through visitors point of view what they like and if I need to adapt things on my website for better experience.

HER FAB
Curaçao
3 months using the app
March 6, 2022

Good app to troubleshoot problems. Very easy to use. Just add app and install. If you're having issues with your conversion rates, i'd recommend

LYFTMAG
United States
3 months using the app