Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

February 1, 2022

This is a great app that's easy and intuitive to use for gaining valuable customer insights! Recommended.

mockinsmasks
United States
2 months using the app
Propel Commerce replied February 1, 2022

Hello friends at Mockinsmasks,

Thank you so much for the review! We appreciate it.
We're always here if you need any help. 😊

- Leo @ Propel Commerce

April 8, 2022

works really great, you get also 200 free pageviews per months. You can understand what you do bad and what you do good.
Thanks so much!

Ghidini 1849
Italy
2 months using the app
Propel Commerce replied April 8, 2022

Hello friends at Ghidini 1849,

Thanks for the review, Fabio! We appreciate it. We're glad to help your business. More power and good luck!

- Leo @ Propel Commerce

July 16, 2022

Great app every shopify owner should have one. and good customer service very patient and professional

Nik & Nakks
United States
2 months using the app
Propel Commerce replied July 20, 2022

Hello friends at Nik & Nakks,

We love the review, Wa'dell! Thanks very much! Enjoy our app and more power to your business! 🚀

- Leo @ Propel Commerce

March 10, 2022

This app is quick and easy to use. Fast interface too! We will see how our shoppers behave at this point and see where they are dropping etc. Highly recommended!

WOW Skin Science
United States
2 months using the app
Propel Commerce replied March 10, 2022

Hello friends at WOW Skin Science,

Your feedback makes us happy! We are excited on how our app will help you and manage your store. Don't hesitate to let us know if you have any concerns. 😊

- Carmi @ Propel Commerce

September 28, 2022

I had the option to boost my free plan to 25 more replays/month, and Tom had me all set up in a matter of seconds! Quick and responsive customer service, and an easy-to-navigate app overall!

Ramble Clothier
United States
2 months using the app
Propel Commerce replied September 28, 2022

Hello friends at Ramble Clothier,

Thank you for the AWESOME review, Sarah! It's a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 9, 2023

really great tool to help us look into the detailed behaviors of our customers, therefor we can improve our products.

neymall
United States
2 months using the app
Propel Commerce replied February 9, 2023

Hello friends at neymall,

We're glad to hear our app is helping your business! Thanks for the review, Yanshi! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 16, 2022

super easy to use & great chat support! excited to learn more about our website visitors. thanks propel!

Nollapelli
United States
2 months using the app
Propel Commerce replied May 17, 2022

Hello friends at Nollapelli,

We love the review as well! Thanks! 😎
We're glad to help your business grow! Enjoy the app! 🚀

- Leo @ Propel Commerce

October 28, 2022

I use the app to help me track activities in my store, very good app. I'll would definitely recommend if you want to see how customers are behaving / actions they're talking in your store

baby Factory
United States
2 months using the app
December 7, 2021

Love how clear and informative this app is with letting you know what the potential customer was interested in.

Sensuous Aromas Fragrances
United States
About 2 months using the app
October 6, 2021

Great app, very helpful in viewing session recordings. Each session has useful info, such as where the traffic is from (paid, direct, referral, etc), whether they added anything to cart or made purchases, the value of the cart, etc. The free plan gives 200 session recordings, which can be erased for another 200, continuously.

ZOOcostumes
United Kingdom
About 2 months using the app