Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

August 16, 2022

Just installed the app! Looks great but we will see how helpful it is :) stay tuned! The setup process is by far the easiest from any app out there

Spartan Watches
United States
Over 1 year using the app
Propel Commerce replied August 16, 2022

Hello friends at Spartan Watches,

Thanks for the AWESOME review, Marko! We really appreciate you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 4, 2021

It is nice to know what people are doing on the site and where I can improve. Before, I had no idea where my trouble spots were for some of my products. I love this app! If you can't seem to find out where someone drops off, then this is the app for you.

Designs By Blyss
United States
Over 1 year using the app
November 18, 2022

Cheaper than other apps, clean interface. Seems pretty good so far. Only thing I would love to see is charged per sessions not per page clicked by user :)

BEARD PRODUCTS MADE IN NZ
New Zealand
Over 1 year using the app
Propel Commerce replied November 18, 2022

Hello friends at BEARD PRODUCTS MADE IN NZ,

We're glad to hear our app is helping your business! Thanks for the review, Lejon! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

Edited January 14, 2022

Seems very promising so far. I haven't tested the paid plans yet but the free one is already excellent with so many free recorded sessions

The Wolf Within
Belgium
Over 1 year using the app
January 10, 2022

Helps out a lot! Really interesting to see shoppers behaviour on our site. Stable software as well!

TIMACE of Sweden
Sweden
Over 1 year using the app
December 16, 2021

This is an absolutely amazing app. I've used it for a couple of days and it really shows every move a customer makes on your website. It was also very easy to set up.

Electi Charms
Canada
Over 1 year using the app
January 2, 2022

Tryed for a while, this is a usefull app to track the user movements into my store. Very helpfull. Thank you very much

Mella Bear
Italy
Over 1 year using the app
Edited June 28, 2022

Ive give the app a couple of weeks and YES ive found it useful. In fact its actually quite cathartic watching other peoples movements - a real boost to see that what you did had an affect. Keep up the GREAT WORK as the APP IS AMAZING - btw a boost to my free views would be a boost, (not now but in future (know what i mean)) .... UPDATE AFTER 6 MONTHS........ STILL ABSOLUTELY BLOODY EXCEPTIONAL...... IF YOU ARE GETTING TOWARD YOUR PAGEVIEW LIMIT YOU CAN JUST DELETE THE VIDS STORED TO LOWER THE NUMBER OF PAGEVIEWS LEFT IN USE FOR YOU........AND THE SUPPORT (CHEFS KISS) MWAH...... PERFECT.......ESPECIAL THANKS TO TOM ON SUPPORT ... YOU SIR ARE A FREAKING LEGEND

Wholesale Linkup
United Kingdom
Over 1 year using the app
October 25, 2023

Great app, super easy to use and helpful! Client support works amazing, they get in touch with you immediately and help with whatever you need.

Neeka Studios
Netherlands
14 days using the app
Propel Commerce replied October 26, 2023

Hello friends at Neeka Studios,

Thank you very much for the review, Veronika! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

October 7, 2022

Wonderful support very helpful the app is also great! My overall experience has been an a+ I have no complaints

Star In My Heart
United States
About 1 year using the app
Propel Commerce replied October 7, 2022

Hello friends at Star In My Heart,

Thank you very much for the review, David! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce