Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Reviews (444)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance online store performance and customer insights. It features session replays, heatmaps, and surveys, all aimed at improving user experience and boosting conversion rates. The intuitive interface and fast performance are notable, along with responsive customer support that aids in leveraging the app’s capabilities effectively. It's particularly useful for identifying friction points and making informed design choices based on customer behavior.

January 13, 2023

This app is good so far, and support is responsive. It’s also easy to blacklist IPs you use so you’re not recording your own sessions.

Pontiac Paint Supply
United States
About 1 hour using the app
Propel Commerce replied January 13, 2023

Hello friends at Pontiac Paint Supply,

We're glad to hear our app is helping your business! Thanks for the review, Steve! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 8, 2022

I have just started using this app. It looks great overall, has pretty much everything I need, and is affordable compared to other similar tools in the market. Definitely recommend using it.

Las Brewhas
United States
38 minutes using the app
March 30, 2023

Fast and great communication. Nice App, easy to use. I will test the application for a week, I hope it does not let me down

Valensia Seven
Latvia
37 minutes using the app
Propel Commerce replied March 30, 2023

Hello friends at Valensia Seven,

Thank you very much for the review, Grace! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

September 13, 2023

Absolutely love the session recording Shopify app! It's been a game-changer for our e-commerce store.

Being able to watch and analyze customer sessions in real-time has provided invaluable insights into user behavior and helped us make data-driven improvements to our website. Highly recommended!

Volver
Israel
32 minutes using the app
Propel Commerce replied September 15, 2023

Hello friends at Volver,

We're glad to hear our app is helping your business! Thanks for the review, Shahar! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 19, 2022

great customer support - great and easy to use app. I picked it over the other options and I dont regret it.

mister1920
United States
28 minutes using the app
Propel Commerce replied October 19, 2022

Hello friends at mister1920,

Thank you for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 3, 2024

Great app and support!

Swopti
Sweden
3 days using the app
Propel Commerce replied July 5, 2024

Hello friends at Swopti,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 26, 2023

I just downloaded the app and I am enjoying it so far. I like that it shows the persons location and allows IP blocking. This is only day 1 but so far so good!

Address Oasis
United States
25 minutes using the app
July 16, 2024

Had a question as soon as i installed the app and support were able to help me straight away. Great service so far.

MacGregor and MacDuff
United Kingdom
17 minutes using the app
Propel Commerce replied July 17, 2024

Hello friends at MacGregor and MacDuff,

Thank you very much for the review, Dave! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 21, 2022

Amazing app never thought it would be possible to view customer sessions, this will help us a lot in understanding the weak points of our website. Definitely a must have app if you are looking to scale and increase conversion!

Too Fast Autoparts
Canada
16 minutes using the app
Propel Commerce replied December 21, 2022

Hello friends at Too Fast Autoparts,

We're glad to hear our app is helping your business! Thanks for the review, Salim! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 3, 2021

Le doy a todo 5 estrellas, me parece una app genial en la cual puedes ver el comportamiento de tus clientes y poder corregir o facilitar muchas cosas, que sin esta App tan maravillosa no podrías saber. TOTALMENTE GENIAL

DELICATOLA
Spain
14 minutes using the app
Propel Commerce replied August 3, 2021

Hello friends at DELICATOLA,

Estamos muy contentos de saber que la aplicación lo está ayudando a obtener información sobre el comportamiento de sus clientes. ¡Muchas gracias por la increíble reseña! 😊

- Chris @ Propel Commerce