Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

June 6, 2023

Very useful and insightful app! Its nice being able to see how customers react to new changes to our store

Svakom
Hong Kong SAR
9 months using the app
Propel Commerce replied June 6, 2023

Hello friends at Svakom,

Thank you for the AWESOME review, Trista! We really appreciate you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

August 31, 2023

Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!

TiddyShop
United States
3 months using the app
Propel Commerce replied September 1, 2023

Hello friends at TiddyShop,

Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 24, 2023

Actually watching people scroll through the site has helped more than any analytics possibly could. It's an invaluable app and everyone should use it. Would give 6 stars were it an option....

charlesbrooksphotography
New Zealand
About 2 months using the app
Propel Commerce replied April 24, 2023

Hello friends at charlesbrooksphotography,

We're glad to hear our app is helping your business! Thanks for the review, Charles! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 25, 2023

Great app. I am able to see everything my customers do. This helps me understand what I need to fix and change on my website. Very good app.

Bella Body Wellness
United States
About 1 month using the app
Propel Commerce replied May 25, 2023

Hello friends at Bella Body Wellness,

Thanks for the AWESOME review, Tyler! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 13, 2023

I have never seen any customer service as responsive as these guys. They replied my request within 10 seconds. It's like someone was always there anticipating your message. Also, they were very quick to answer my question and complete my request.

Above & Beyond
United Kingdom
About 2 months using the app
Propel Commerce replied June 13, 2023

Hello friends at Above & Beyond,

Thank you very much for the review, Jeffrey! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

June 16, 2023

So far so good. Really happy with the app, easy to use and very helpful to find out what your customer does on your website. The communication with the team is fast and efficient, I recommend

Three Green Seeds
United Kingdom
2 months using the app
Propel Commerce replied June 16, 2023

Hello friends at Three Green Seeds,

We're glad to hear our app is helping your business! Thanks for the review, Sandra! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 24, 2023

so far so good, so great, help from tom was really outstanding, I wish there was free plan available as well for new sellers.

Fanatics Mart
United States
About 2 months using the app
Propel Commerce replied July 25, 2023

Hello friends at Fanatics Mart,

Thanks for the AWESOME review Moaz! It was a pleasure assisting you. Rest assured that your feedback is well received. More power to your business! 🚀

- Tom @ Propel Commerce

September 21, 2023

Easy to Navigate, good assitance by the support team. overall great experience

Hukum Jaipur
India
About 1 month using the app
Propel Commerce replied September 23, 2023

Hello friends at Hukum Jaipur,

Thank you very much for the review, Hukum! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 3, 2023

Great app and works, we just installed it and it helps us learn more of what to improve on our website to make our website even more fun to use and shop on!

Freaky Shoes®
United States
25 days using the app
Propel Commerce replied May 3, 2023

Hello friends at Freaky Shoes®,

We're glad to hear our app is helping your business! Thanks for the review, Peter! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 16, 2023

Very simple to use app, we've had 0 issues so far and are ready to roll session recording out on multiple sites.

NVO Sport
Canada
5 months using the app
Propel Commerce replied August 18, 2023

Hello friends at NVO Sport,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce