Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

July 11, 2023

We found Session Recording & Replays app to be really useful to use when learning customer behaviour on our website.

Briarwood Supplies
United Kingdom
About 1 month using the app
Propel Commerce replied July 13, 2023

Hello friends at Briarwood Supplies,

Thanks for the AWESOME review, Oliver! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited April 26, 2023

Great app! Was easy to install and support right off the bat! not only is it awesome they also help boost the page and show every aspect of customer experience for a great price! Would highly recommend it to anyone looking to improve customer experience and conversions.

J Shop
Canada
2 days using the app
Propel Commerce replied April 26, 2023

Hello friends at J Shop,

Thanks for the AWESOME review, Josiah! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited November 13, 2023

La aplicación funciona bien, pero podría mejorar en que se pueda bloquear países, y que todo sea en una sola grabación que este cambiando cada vez que sea una página diferente en la visita entera de un cliente. El soporte es bueno, te atienden de manera amable y rápida.

FOOGO
Mexico
27 days using the app
Propel Commerce replied November 6, 2023

Hola amigos de FOOGO,

¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. ¡Disfruta de la aplicación y más potencia para tu negocio! 🚀

- Tom @ Propel Commerce

June 9, 2023

Customer support was very helpful - thank you so much. App looks good and has many capabilities.

La Rosee the Label
United States
About 2 months using the app
Propel Commerce replied June 9, 2023

Hello friends at La Rosee the Label,

Thank you very much for the review, Alisa! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 26, 2023

I just downloaded the app and I am enjoying it so far. I like that it shows the persons location and allows IP blocking. This is only day 1 but so far so good!

Address Oasis
United States
3 months using the app
September 22, 2023

Super application.
Et en cas de problème l'équipe est rapidement disponible et à l'écoute.

La Magie du Naturel
Switzerland
Almost 2 years using the app
Propel Commerce replied September 23, 2023

Bonjour les amis de La Magie du Naturel,

Merci beaucoup pour votre avis, Filipe ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de pouvoir pour votre entreprise ! 🚀

-Léo @ Propel Commerce

June 28, 2023

Pretty easy access to everythingand it has the most accurate replays congrats I would recommend 1000%

My Sporta
Greece
About 1 month using the app
Propel Commerce replied June 28, 2023

Hello friends at My Sporta,

Thanks for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

June 3, 2023

Instantly, I began so see customer behavior and identify issues. This has been a big help and their customer service was great.

Twisted Jezebel
United States
About 1 month using the app
Propel Commerce replied June 3, 2023

Hello friends at Twisted Jezebel,

We're glad to hear our app is helping your business! Thanks for the review, Troy! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 1, 2023

great service, useful app. loving it so far
great service, useful app. loving it so far
great service, useful app. loving it so far

hapibuy Store
United States
6 months using the app
Propel Commerce replied June 1, 2023

Hello friends at hapibuy Store,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 24, 2023

tom best guy,very helpful.awesome support

GLEAMFLOW
Greece
9 days using the app
Propel Commerce replied October 25, 2023

Hello friends at GLEAMFLOW,

Thanks for the AWESOME review, Konstantinos! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce