Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

April 8, 2024

This tool has been very helpful to see what pages people are landing on and what their actions are. It has helped me to problem solve a few issues. Also, their support staff was super helpful when I had a question.

Lisa Blount Photography
United States
About 2 years using the app
Propel Commerce replied April 10, 2024

Hello friends at Lisa Blount Photography,

Thank you for the AWESOME review, Lisa! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 8, 2024

I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.

A Meaningful Mood
United States
18 days using the app
Propel Commerce replied April 9, 2024

Hello friends at A Meaningful Mood,

Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 13, 2024

It does exactly what it says but, as an added bonus is the source of the visit. That is worth it right there to understand where the traffic is coming from.

Ariel Splash
United States
4 months using the app
Propel Commerce replied March 14, 2024

Hello friends at Ariel Splash,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 17, 2024

Chris assisted me with no issues! He was also able to fix my issue

CreativestylezbyMonét
United States
Almost 2 years using the app
February 24, 2024

This app is so helpful, easy to use, affordable, and has good customer service. Highly recommended!

Stylezzle
United States
Over 2 years using the app
Propel Commerce replied February 26, 2024

Hello friends at Stylezzle,

We're glad to hear our app is helping your business! Thanks for the review, Ingrid! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 10, 2024

I love it!! Very accurate and very helpful knowing where my customers are going and what issues they may be experiencing while shopping with me.

BeYOUtifully Comfortable
United States
3 months using the app
Propel Commerce replied February 12, 2024

Hello friends at BeYOUtifully Comfortable,

We're glad to hear our app is helping your business! Thanks for the review, Rita! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

March 1, 2024

Sooo useful to see what issues customers might go through, one of the best apps you'll get on Shopify for your store.

ChromaCards
Canada
19 days using the app
Propel Commerce replied March 4, 2024

Hello friends at ChromaCards,

Thank you for the AWESOME review! You are very much appreciated. Wishing you continued success with your business. Enjoy using the app! 🚀

- Tom @ Propel Commerce

March 6, 2024

Very good app, you can really find out the issues on your page performance.

OFFENSE TAKEN
Slovenia
About 1 month using the app
Propel Commerce replied March 7, 2024

Hello friends at OFFENSE TAKEN,

We're glad to hear our app is helping your business! Thanks for the review, Tilen! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 26, 2024

Extremely happy with this APP. It's helped significantly fixing my product page, which has helped with conversion.

Music Boxing Training Machine
Australia
15 days using the app
Propel Commerce replied February 27, 2024

Hello friends at Music Boxing Training Machine,

We're glad to hear our app is helping your business! Thanks for the review, Brian! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 20, 2024

Really great app to test new store templates and other product pages!

Anyfinder
Germany
About 1 month using the app
Propel Commerce replied February 21, 2024

Hello friends at Anyfinder,

We're glad to hear our app is helping your business! Thanks for the review, Yannick! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce