Session Recording & Replay

Watch shoppers in action! See what works, find & fix errors!

Gratis abonnement beschikbaar
Propel Replays - Screen recording and replay app for Shopify

Watch your shoppers in action

Our session recorder captures every click, move and scroll so you get the deepest understanding of how shoppers interact with your shop.

See why people aren't buying

Discover and fix the errors, dead links, spelling mistakes and more that are killing your conversion rates and hurting your sales.

Turn more visitors into buyers

Crush bounce rates and eliminate the guesswork of figuring out why product pages aren't converting by watching product page replays.

Session Recording & Replay

Session Recording & Replay

See why shoppers aren't buying, uncover errors and more with Propel Replays!

With Propel Replays, you can view screen recordings of your shoppers on your site - from their first page visit all the way to checkout.

Merchants like yourself use Session Recordings by Propel to see which parts of their store are working well, which parts aren't and experiment with new ideas.

NEW: Filter replays by traffic type (paid, direct and referred) and source!

  • Want to see the replays of shoppers from your Facebook Ads campaign? Now you can!

NEW: Exclude IP addresses to prevent recording your team's traffic

NEW: Filter and sort replays by cart value.

NEW: Filter replays by whether shoppers encountered page not found (404) and JavaScript errors.

  • Discover the errors and broken links that are causing you to lose sales!

Google Analytics can only provide part of the picture

Google Analytics can tell you what percent of your shoppers complete checkout which is nice but hard to take action on.

Session Recordings by Propel can show you that there’s a broken upsell app on the cart page preventing shoppers from reaching checkout - very actionable information!

Get the most out of your Facebook or Google ad spend

Are you paying Google or Facebook to bring traffic to your site? Make sure you’re not wasting your money!

With Session Recordings by Propel, you can see how shoppers interact with your site and decide whether you’re bringing the right shoppers to your site.

Uncover the errors, broken apps and bad experiences that cause shoppers to leave without buying

Can’t figure out why shoppers aren’t buying? With Session Recordings by Propel, you can see shoppers browse your site and quickly identify any errors or broken apps that may be scaring them away.

Zoom in and watch the customer segments you care about most

Session Recordings by Propel let’s you filter session recordings by location, device, recording duration and more.

Are customers from the United States using iPhones your highest value customers? No problem! With Session Recordings by Propel, you can drill down and watch replays for only that segment.

Want to see the replays for shoppers that completed checkout? You can do that too!

Easy, automatic setup

Session Recordings by Propel works out of the box with any theme. Installation is easy, instant and completely automated.

30-day data storage

Session replays are stored for 30-days.

Friendly, dedicated 24/7 support

Our friendly support team is here to help, 24/7, 365 days a year. We know how busy store owners like yourself are, and we pride ourselves on providing quick, effective, friendly customer service.

Made with care in Canada

Session Recording & Replay

Session Recording & Replay

See why shoppers aren't buying, uncover errors and more with Propel Replays!

With Propel Replays, you can view screen recordings of your shoppers on your site - from their first page visit all the way to checkout.

Merchants like yourself use Session Recordings by Propel to see which parts of their store are working well, which parts aren't and experiment with new ideas.

NEW: Filter replays by traffic type (paid, direct and referred) and source!

  • Want to see the replays of shoppers from your Facebook Ads campaign? Now you can!

NEW: Exclude IP addresses to prevent recording your team's traffic

NEW: Filter and sort replays by cart value.

NEW: Filter replays by whether shoppers encountered page not found (404) and JavaScript errors.

  • Discover the errors and broken links that are causing you to lose sales!

Google Analytics can only provide part of the picture

Google Analytics can tell you what percent of your shoppers complete checkout which is nice but hard to take action on.

Session Recordings by Propel can show you that there’s a broken upsell app on the cart page preventing shoppers from reaching checkout - very actionable information!

Get the most out of your Facebook or Google ad spend

Are you paying Google or Facebook to bring traffic to your site? Make sure you’re not wasting your money!

With Session Recordings by Propel, you can see how shoppers interact with your site and decide whether you’re bringing the right shoppers to your site.

Uncover the errors, broken apps and bad experiences that cause shoppers to leave without buying

Can’t figure out why shoppers aren’t buying? With Session Recordings by Propel, you can see shoppers browse your site and quickly identify any errors or broken apps that may be scaring them away.

Zoom in and watch the customer segments you care about most

Session Recordings by Propel let’s you filter session recordings by location, device, recording duration and more.

Are customers from the United States using iPhones your highest value customers? No problem! With Session Recordings by Propel, you can drill down and watch replays for only that segment.

Want to see the replays for shoppers that completed checkout? You can do that too!

Easy, automatic setup

Session Recordings by Propel works out of the box with any theme. Installation is easy, instant and completely automated.

30-day data storage

Session replays are stored for 30-days.

Friendly, dedicated 24/7 support

Our friendly support team is here to help, 24/7, 365 days a year. We know how busy store owners like yourself are, and we pride ourselves on providing quick, effective, friendly customer service.

Made with care in Canada

Prijzen

Free Forever

Gratis

  • Up to 200 pageviews/month
  • Basic filters
  • 30 days storage
  • Basic support

Basic

$9.95/maand

  • Up to 40,000 pageviews/month
  • Exclude up to 10 IPs
  • Advanced filters
  • 30 days storage
  • Priority support

Plus

$14.95/maand

  • Up to 80,000 pageviews/month
  • Exclude up to 15 IPs
  • Advanced filters
  • 30 days storage
  • Priority support

Premium

$39.95/maand

  • Up to 200,000 pageviews/month
  • Exclude up to 20 IPs
  • Advanced filters
  • 30 days storage
  • Priority support

* Alle betalingen worden in USD gefactureerd.
** Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.

Recensies

4.9 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.

  • 5 van 5 sterren
    94% recensies zijn 5 sterren
  • 4 van 5 sterren
    4% recensies zijn 4 sterren
  • 3 van 5 sterren
    0% recensies zijn 3 sterren
    0
  • 2 van 5 sterren
    0% recensies zijn 2 sterren
    0
  • 1 van 5 sterren
    1% recensies zijn 1 sterren

Software Africa

I just installed the app. It seems to be working well. Will give another review after a longer test period.

Antwoord van ontwikkelaar

18 januari 2022

Thanks so much for choosing Propel Replays 😄 Please do let us know if there's anything we can do to help you get the most out of our app.

- Chris @ Propel Commerce

Force of Life

My experience with this app wasn't that great to be honest. The app recorded my shop well but issues with pages not loading up while loading sessions and refreshing the page didn't work and clicking logo took me to another website, app screen doesn't show my shop app pop ups (Candy Rack) so I don't know how customers are interacting with that. (Other Session recording apps did this fine.) Hot spot was not there either. I contacted live support asking a question in regards to changing my plan to free. I didn't want to continue my paid plan and asked would I lose my current subscription if I choose to go on the free plan, because i don't want to continue it and be charged for another month when I want to stop it and only use the page views I have left over, which I've paid for. Live support didn't answer my question and ended up removing live chat for me. I made a support ticket and my question was ignored again... (They mentioned retrieving recordings from their database which is not what I asked at all) Disappointed to be honest with you.

Antwoord van ontwikkelaar

18 januari 2022

Hello friends at Force of Life,

I'm so sorry for the less than stellar experience you had.

Our live chat system is set to hide itself if no agents are online. We just introduced live chat a couple weeks ago and only have one agent per shift at the moment. It looks like the system thought our agent went offline and so hid itself. We didn't want merchants to leave messages if no agent was online to help, but we'll need to revisit that setting as we absolutely don't want merchants like yourself to think you've been blocked.

Also, I apologize for the misunderstanding. Our agent thought you meant you lost recordings after downgrading which is why they mentioned retrieving them from the database. They didn't realize it was the quota you were referring to.

After downgrading your plan, you should have absolutely been offered a refund given the loss of page view quota, and I'm sorry that didn't happen.

I've reviewed your tickets with our agents and instructed them on how to handle this situation properly in the future. I'll also reach out to you shortly to see what we can do to make this right for you.

- Chris @ Propel Commerce

PMTS Adult toys

I like this app because it's very easy to use and it helps view you customers shopping experience. This app will help you grow your store.

Antwoord van ontwikkelaar

18 januari 2022

Hello friends at PMTS Adult Toys,

Thanks so much for the awesome review 😊 We're so happy to hear the app is helping you view your customers' shopping experience. Please do let us know if there's anything else we can do to help.

- Chris @ Propel Commerce

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