Propel Replay & Session Record

Propel Replay & Session Record

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (416)

Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays. more
  • Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
  • Heatmaps help you identify patterns & optimize page designs for increased sales.
  • Run surveys to gauge customer satisfaction and gain valuable insights.
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Filter by country, traffic type, error & more to find the replays you care about
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Checkout
  • Product pages
  • Marketing apps
  • Analytics apps

Pricing

Free Sampler

Free

  • Up to 2,000 pageviews per month
  • 1 survey
  • 1 heatmap
  • Exclude up to 3 IPs
  • 30 days storage

Basic

$9.90 / month

or $77.22/year and save 35%

  • Up to 20,000 pageviews/mo.
  • Live replays
  • Up to 5 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Plus

$14.90 / month

or $116.22/year and save 35%

  • Up to 30,000 pageviews/mo.
  • Live replays
  • Up to 10 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Premium

$39.90 / month

or $311.22/year and save 35%

Additional pageviews are $5/mo. per 10,000 pageviews

  • Up to 80,000 pageviews/mo.
  • Live replays
  • Up to 20 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (416)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its session replays, heatmaps, and live recordings, which help identify user issues and enhance site navigation. It features an intuitive interface, smooth performance without slowing down the site, and seamless Shopify integration. The responsive customer support and competitive pricing, including a free plan, make it suitable for businesses of all sizes.

April 25, 2025

I would recommend this app to anyone. It is a must have for a small business like ours. We check our product and site pages every day and analyze the behavior of our potential customers. It helps us a lot to improve things in real time.

Pure Elements Naturkosmetik
Germany
8 months using the app
Propel Commerce replied April 28, 2025

Hello friends at Pure Elements Naturkosmetik,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Hernane @ Propel Commerce

April 11, 2025

I’m absolutely satisfied with this tool! It provides me with an excellent way to better understand and respond to my customers and their needs. The user interface is intuitive and easy to navigate – even without any technical background. I’d especially like to highlight the outstanding customer support: friendly, competent, and quick to respond. My expectations have been exceeded in every way. I can fully recommend this tool – it’s a must-have for anyone who wants to work in a truly customer-oriented way! Thank you!

CelluliteBye
Austria
6 months using the app
Propel Commerce replied April 14, 2025

Hello friends at CelluliteBye,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

May 11, 2025

Really impressed by this app - everything just works and it doesn't seem to impact our site performance or user experience which was always my main concern. The recordings have been incredibly helpful in giving us insight to what changes we need to make and the heatmaps have really helped us realise where our visitors are spending most of their time.
We will definitely be moving to a paid tier very soon.
The support from the team has been great so far too!

Marqforde Aerospace
United Kingdom
16 days using the app
Propel Commerce replied May 14, 2025

Hello friends at Marqforde Aerospace,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Ryan @ Propel Commerce

Support

App support provided by Propel Commerce.

Developer

Propel Commerce

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Launched

June 17, 2021

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