Propel Replay, Survey, Heatmap

Propel Replay, Survey, Heatmap

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (423)

Boost sales with replays, heatmaps and surveys! Reduce cart abandonment & uncover sale blockers.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays. more
  • Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
  • Heatmaps help you identify patterns & optimize page designs for increased sales.
  • Run surveys to gauge customer satisfaction and gain valuable insights.
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Filter by country, traffic type, error & more to find the replays you care about
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Checkout
  • Product pages
  • Marketing apps
  • Analytics apps

Pricing

Free Sampler

Free

  • 2,000 pageviews/mo. (~700 sessions)
  • 1 survey
  • 1 heatmap
  • Exclude up to 3 IPs
  • 30 days storage

Basic

$9.90 / month

or $77.22/year and save 35%

  • 20,000 pageviews/mo. (~7,000 sessions)
  • Live replays
  • Up to 5 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Plus

$14.90 / month

or $116.22/year and save 35%

  • 30,000 pageviews/mo. (~10,000 sessions)
  • Live replays
  • Up to 10 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

Premium

$39.90 / month

or $311.22/year and save 35%

Additional pageviews are $5/mo. per 10,000 pageviews

  • 80,000 pageviews/mo. (~27,000 sessions)
  • Live replays
  • Up to 20 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (423)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its session replay and heatmap features, which effectively pinpoint customer engagement issues, enhancing store performance and conversion rates. Additional tools like customer surveys and IP tracking are valued for direct feedback and security. The app is noted for its reliability, user-friendly interface, and smooth operation. Exceptional customer support and easy installation further contribute to its positive reception.

October 7, 2025

Great for analytics on customer dropoffs and frustrations in e-commerce. Helped optimize pages a lot! The one thing I wish it had is a little bit better preferences on what to record so i can choose single pages to watch!

SkinAct
United States
About 1 month using the app
August 25, 2025

Propel Replay is hands down the best activity recording app available.

The customer service is excellent (Tom from customer service is the absolute GOAT!), the platform is simple to use, and it’s incredibly helpful for store development and A/B testing.

Even if you only try the free version, download it, you’ll gain valuable insights into how customers interact with your store!

Sharpen Up 365
United States
5 months using the app
Propel Commerce replied August 26, 2025

Hello friends at Sharpen Up 365,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 2, 2025

Wir hatten zu Beginn Probleme mit der Sichtbarkeit und der Anzeige der Heatmaps aufgrund unserer Pop-Ups und unserem Cookie Banner. Netterweise haben sich die Entwickler dem Problem direkt angenommen und innerhalb eines Monats ein neues Heatmap System entwickelt, dass uns bereits jetzt sehr weiterhilft! Auch die anderen Features, wie Replays etc. sind sehr anschaulich & hilfreich. Absolute Empfehlung!

Teachly Shop
Germany
About 1 month using the app
Propel Commerce replied October 6, 2025

Hallo Freunde vom Teachly Shop,

vielen Dank für die FANTASTISCHE Bewertung! Wir wissen das wirklich sehr zu schätzen. Viel Freude mit der App und weiterhin viel Erfolg für euer Geschäft! 🚀

– Hernane @ Propel Commerce

Support

App support provided by Propel Commerce.

Developer

Propel Commerce

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Launched

June 17, 2021

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