Session Recording & Replays

Session Recording & Replays

Free to install. Additional charges may apply.
Rating (4.9)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

June 17, 2021

Languages

English

Increase sales by watching your customers in action! Uncover errors and issues blocking your sales.

Like Netflix but for your Shopify store! Propel Replays records your customers while they're browsing your store so you can see what's working, what's not working, and uncover hidden issues blocking your sales. Running ads? It can also help you identify bots and competitors wasting your ad spend. Try Propel Replays and see how popular brands like Larizia, HAP, OutdoorDays, The Designer Rooms, Spa Durban, Wow Skin Science, Suva and more use it to boost sales and improve their stores.

Like Netflix but for your Shopify store! Propel Replays records your customers while they're browsing your store so you can see what's working, what's not working, and uncover hidden issues blocking your sales. Running ads? It can also help you identify bots and competitors wasting your ad spend. Try Propel Replays and see how popular brands like Larizia, HAP, OutdoorDays, The Designer Rooms, Spa Durban, Wow Skin Science, Suva and more use it to boost sales and improve their stores. more
  • Intelligent algorithms provide smooth playback without affecting site speed
  • Filter by country, traffic type & more to find the replays you care about
  • Filter replays by errors encountered to expose broken links and other errors
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Installation is completely automatic and takes only a second - no coding needed

Pricing

Free to install

7-day free trial included. Plans start at only $9.95/month.

Free to install

7-day free trial included. Plans start at only $9.95/month.

All charges are billed in USD. See all pricing options

338 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to record and analyze customer behavior on their websites in real-time. It's praised for capturing customer clicks, scrolls, and navigation patterns, helping identify and fix user experience issues. The app is also appreciated for its live session tracking, user-friendly interface, and affordability. Many commend the responsive and helpful customer service, particularly a member named Tom. It's seen as a key tool in increasing conversions and enhancing customer experience.

October 10, 2023

I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool.

Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges – his dedication to ensuring my success with Session Recording and Replays was truly commendable.

Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.

McNeal Made Candle co
United States
About 2 years using the app
Propel Commerce replied October 11, 2023

Hello friends at McNeal Made Candle co,

Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 19, 2023

I would recommend this app to keep track of what people are viewing in your store. Customer service is Amazing! Prompt, knowledgeable and thorough. Tom was extremely helpful!

GiddyGoatStore
Canada
Almost 2 years using the app
Propel Commerce replied October 20, 2023

Hello friends at GiddyGoatStore,

Thanks for the AWESOME review, Valerie! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 7, 2023

Definitely recommended if you want to see how visitors actually behave on your store. After making some changes based on visitor behaviour, thanks to this app, its subscription paid for itself many times over within 2 weeks. If you only had the funds to pay for one app, this is the ultimate conversion tool!

SaberMax
Singapore
14 days using the app
Propel Commerce replied November 8, 2023

Hello friends at SaberMax,

We're glad to hear our app is helping your business! Thanks for the review, Mohammad! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

About this app

Launched

June 17, 2021

Languages

English

Built by Propel Commerce

About Propel Commerce

4.9 average rating

4 years building apps for the Shopify App Store

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Support

Send a message

1-888-583-2566

support@propelcommerce.io

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