Propel Replay & Session Record
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Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Increase sales by watching your customers in action! Uncover errors and issues blocking your sales.
Like Netflix but for your Shopify store! Propel Replays records your customers while they're browsing your store so you can see what's working, what's not working, and uncover hidden issues blocking your sales. Running ads? It can also help you identify bots and competitors wasting your ad spend. Try Propel Replays and see how top brands use it to boost sales and improve their stores.
- Intelligent algorithms provide smooth playback without affecting site speed
- Filter by country, traffic type & more to find the replays you care about
- Filter replays by errors encountered to expose broken links and other errors
- Get visitor IPs so you can Identify and block bots wasting your ad spend
- Installation is completely automatic and takes only a second - no coding needed
Pricing
7-day free trialFree Sampler
Free
- Up to 100 pageviews per month
- Exclude up to 3 IPs
- 30 days storage
Basic
$9.95/month
or $83.58/year and save 30%
- Up to 30,000 pageviews per month
- Exclude up to 10 IPs
- See visitor IPs
- Advanced filters
- 30 days storage
- Priority support
Plus
$14.95/month
or $125.58/year and save 30%
- Up to 80,000 pageviews per month
- Exclude up to 15 IPs
- See visitor IPs
- Advanced filters
- 30 days storage
- Priority support
Premium
$39.95/month
or $335.58/year and save 30%
- Up to 200,000 pageviews per month
- Exclude up to 20 IPs
- See visitor IPs
- Advanced filters
- 30 days storage
- Priority support
Free Sampler
Free
- Up to 100 pageviews per month
- Exclude up to 3 IPs
- 30 days storage
Basic
$9.95/month
or $83.58/year and save 30%
- Up to 30,000 pageviews per month
- Exclude up to 10 IPs
- See visitor IPs
- Advanced filters
- 30 days storage
- Priority support
Plus
$14.95/month
or $125.58/year and save 30%
- Up to 80,000 pageviews per month
- Exclude up to 15 IPs
- See visitor IPs
- Advanced filters
- 30 days storage
- Priority support
Premium
$39.95/month
or $335.58/year and save 30%
- Up to 200,000 pageviews per month
- Exclude up to 20 IPs
- See visitor IPs
- Advanced filters
- 30 days storage
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
378 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its immediate session recording uploads, aiding in quick analysis of customer behavior and identification of improvement areas. The customer support, particularly from Tom, is commended for its swift and proactive nature. Merchants credit the app for boosting conversions and average order value. It's easy to install, merchant-friendly, and offers detailed customer behavior insights without compromising personal information. The app also features IP blocking for enhanced security and doesn't significantly slow down website speed. Its pricing is deemed fair for the value it offers.
This tool has been very helpful to see what pages people are landing on and what their actions are. It has helped me to problem solve a few issues. Also, their support staff was super helpful when I had a question.
Hello friends at Lisa Blount Photography,
Thank you for the AWESOME review, Lisa! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀
- Tom @ Propel Commerce
This app used to be better. Viewing visitors is SO inconvenient. 3 clicks to open one session and then go back again to turn on another one? where are the filters? it's a mess. will not install again
Hello friends at KÂfemme,
I understand your frustration, and I'm sorry to hear about your experience with the app.
It sounds like there might have been some confusion about navigating sessions.
On the 'Dashboard', the next / previous session buttons will switch between every session replay in your account.
If you go to the "Visitors" section and view a replay from there, the next / previous session buttons will only navigate between that particular visitor's sessions.
We recommend navigating sessions from the dashboard. That will show all session replays, and you'll have access to all the filters from there.
If you're open to it, I'd love the opportunity to clarify any confusion and address your concerns directly. Your feedback is valuable in helping us improve the app for all users.
- Tom @ Propel Commerce
I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.
Hello friends at A Meaningful Mood,
Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀
- Tom @ Propel Commerce
About this app
Built by Propel Commerce
About Propel Commerce
4.9 average rating
5 years building apps for the Shopify App Store
170-422 Richards St, Vancouver, BC, V6B2Z4, CA
Support
Send a message1-888-583-2566
support@propelcommerce.io
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