Propel Replay & Session Record

Propel Replay & Session Record

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (550)

Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays. more
  • Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
  • Heatmaps help you identify patterns & optimize page designs for increased sales.
  • Run surveys to gauge customer satisfaction and gain valuable insights.
  • Get visitor IPs so you can Identify and block bots wasting your ad spend
  • Filter by country, traffic type, error & more to find the replays you care about
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Checkout, Product pages, Marketing apps, Analytics apps

Customer behavior

Real-time tracking, Activity tracking, Event tracking, Session replay, Replay filtering, Segmentation, Page views, Visitor IP, Lifetime value (LTV), Broken links, Loyalty analysis, Cohort analysis

Marketing and sales

Marketing attribution, Checkout analytics, ROAS, Profit insights, Purchase tracking, Funnel analysis, UTM tracking, Abandoned carts

Visuals and reports

Heatmaps, Analytics dashboard, Custom dashboard, Benchmarking, Custom reports, Historical analysis, Forecasting, Notifications

Pricing

Free Sampler

Free

  • Up to 500 pageviews per month
  • 1 survey
  • 1 heatmap
  • Exclude up to 3 IPs
  • 30 days storage

Basic

$9.90 / month

or $77.22/year and save 35%

  • Up to 10,000 pageviews/mo.
  • Live replays
  • Up to 5 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

3-day free trial

Plus

$14.90 / month

or $116.22/year and save 35%

  • Up to 15,000 pageviews/mo.
  • Live replays
  • Up to 10 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

3-day free trial

Premium

$39.90 / month

or $311.22/year and save 35%

Additional pageviews are $10/mo. per 10,000 pageviews

  • Up to 40,000 pageviews/mo.
  • Live replays
  • Up to 20 heatmaps
  • Unlimited surveys
  • Exclude IPs & countries
  • See visitor IPs
  • Advanced filters

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (550)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its session recordings, heatmaps, and surveys, which are essential for understanding visitor behaviors and enhancing site interactions. They value the ability to test new layouts and monitor real-time activities like cart modifications. The app is noted for its ease of use and reliable data tracking. Customer support, particularly from individuals like Tom and Leo, is praised for its responsiveness and effectiveness in resolving issues, contributing to better customer engagement and actionable insights.

September 28, 2024

The Propel Replay & Session Record app has been a fantastic tool for my business. It's extremely helpful in analyzing customer interactions and understanding how they navigate my website. The insights it provides allow me to improve the overall user experience, which has been great for optimizing my sales process. The app is easy to use, and the free recording space has been a generous addition. I highly recommend it to other Shopify store owners who want to enhance their customer engagement and website performance.

Benty Flowers
Australia
About 1 month using the app
Propel Commerce replied September 30, 2024

Hello friends at Benty Flowers,

We're glad to hear our app is helping your business! Thanks for the review, Yasser! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 26, 2024

Very good for recording customer behavior to see what the card value was or simply to know what the customer was doing on the website before he/she left or proceeded to the checkout. Certainly better then other recording app like LuckyOrange for example. Customer Service is also very nice altough mostly AI. All in all a very solid App that can help you diagnose and analyze customer behavior very well.

VitalVirtue
Austria
5 months using the app
Propel Commerce replied August 27, 2024

Hello friends at VitalVirtue,

We're glad to hear our app is helping your business! Thanks for the review, Julien! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 20, 2024

Good recording app! We changed from another recording app because it terminated the service. But this app seems to be much better. Easy to use.
It also has a survey feature, good to take a small survey.

Wrapgrade
Japan
4 months using the app
Propel Commerce replied September 21, 2024

Hello friends at Wrapgrade,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

Support

Propel Commerce can answer any questions you have about Propel Replay & Session Record.

Developer

Propel Commerce

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Launched

June 17, 2021

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