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I chose Sezzle as a buy now, pay later option for my customers due to the price range of my products. I have received purchases of $600 or more and the fees dig so deeply into my profit that it makes no sense to have this as an option because after being charged almost $100 in fees my profits are going to Sezzle. Also, having to pay an additional $15 fee if I haven't received a purchase is just not fair. After Pay is much better. When I receive an order from a customer that chooses Sezzle as an option I automatically cringe due to the high fees. I will be removing Sezzle as an option. I will say, I have been hanging on due to the fact that all of my marketing materials promotes Sezzle as an option but it truly isn't working for me or the future health of my business.
Thank you for taking the time to leave a review; we are sorry to hear that your experience has not been great yet. Please feel free to contact us at accounts@sezzle.com. We would love to discuss how we can better assist your business!
I think you should not be charged if services not being used.
Thank you for taking the time to leave a review. We would love to connect with you via email at accounts@sezzle.com if you would like to discuss Sezzle's fees!
Not a great experience for Merchants. Charging a $15 fee if customers aren't using the option and then having the audacity to announce a $14.99/month option to get same day payouts (which should be standard) is such a joke. I hope they go bankrupt and out of business.
Thank you for leaving us a review. Please feel free to contact our team at accounts@sezzle.com if you have additional comments or concerns about fees. Our team would love to assist or clarify further!
COMPLETE waste of money! I'm charged $15 per month regardless to if the service is used by customers or not.
The service is definitely NOT worth $15 per month. It doesn't even work most of the time. Customer service is also horrible! They don't even seem to troubleshoot the issues. I've missed many orders because of the service not working and, still no resolution
We're sorry to hear that you have not had a good experience so far. Our team would love to troubleshoot your issues and address your concerns! Please feel free to contact us at accounts@sezzle.com. We look forward to assisting you further soon!
Download their app and they charge you a hefty fee every month even if customers don't use their service. This fee that I did not know about reallyadded up after a year! Unin stall and the information remains on your website like the app was neveruninstalled! I wasn't aware of thus either and have just now contacted them requesting they they remove their information! Bad service and bad app!
We are sorry to hear about your experience with Sezzle so far. Please feel free to contact us at accounts@sezzle.com if you have further questions or concerns!
Beware!! When you uninstall Sezzle from your online store and remove it as a payment method, they continue to charge you a $15 dollar fee monthly. Customer service refuses to help or offer a refund for pointless charges. Terrible. Make sure to close your account via the website so this doesn't happen to you.
Thank you for taking the time to leave us a review, I'm sorry your experience has not been the best. Please contact our team at accounts@sezzle.com. We would love to assist further!
Horrible service. They decline applications for no reason without reasonable explanation as to why. Do not recommend. You’d be better off using other services. Total waste of time.
Thank you for taking the time to leave a review. We're sorry that you are having trouble having your application approved for Sezzle. Please feel free to contact our team at accounts@sezzle.com. We would love to assist you further!
Horrible charging $15 a month for merchants not using Sezzle is ridiculous
We are sorry to hear that you have not had the best experience with Sezzle so far. Please contact our Accounts team at accounts@sezzle.com if you have further questions or concerns. We would be happy to assist further!
Sezzle makes everything so complicated
Thank you for your feedback. I apologize that your experience has not been ideal. We would like to make setup and account management as easy as possible and the feedback is appreciated. If we can assist in any way, please reach out to accounts@sezzle.com and our agents will be happy to assist.
I hate being forced to make a review. I am trying yo log j to my merchant dashboard snd I don’t have time to do this right now!!! and it wouldn’t let me without doing a review. So here us your review. It HORRIBLE
Thank you for your feedback, as it is very valuable to us. Is is definitely not our intention to keep your from accessing your merchant dashboard, and we do not want to force a review in able to access. I have let our technical team know, and they will be looking into this issue. Again, thank you for your feedback.