ShareASale
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Om denne app
Lanceret
12. august 2021
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Affiliate-programmerFungerer sammen med
BetalingØg dit e-handelssalg og find værdifulde nye kunder med affiliate marketing
Forbind med bloggere, influencere, pris sammenligningssider og mange andre digitale partnere, der kan promovere dine produkter til deres engagerede publikum. Integrer ind i ShareASale's affiliate platform på få minutter og håndter et bredt udvalg af online partnerskaber, betalinger og præstationer, nemt. Der er ingen erfaring nødvendig, og du behøver ikke et fuldtids marketingteam for at begynde at øge dit e-handelssalg. Du skal først oprette en ShareASale købmandskonto for at synkronisere med din app.
- Drive trafik og øg dit e-handelssalg
- Nå nye kunder i online fællesskaber, du måske ikke i øjeblikket har adgang til
- Et indbygget anbefalet partner værktøj får dig i gang med affiliate marketing
- Spor alle online partnere, transaktioner og betalinger på ét sted
Indeholder maskinoversat tekst
Priser
Eksterne gebyrer kan blive faktureret af ShareASale separat i forhold til din Shopify-faktura. Få mere at vide
Gratis at installere
En ikke-refunderbar indmeldelsesgebyr på 625 $ og et minimumsindskud på 125 $ er påkrævet ved app-installation.
Gratis at installere
En ikke-refunderbar indmeldelsesgebyr på 625 $ og et minimumsindskud på 125 $ er påkrævet ved app-installation.
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Se alle prismuligheder
24 anmeldelser
We've been very hesitant in joining ShareASale due to the very poor ratings of their Shopify application. We finally set up the account and spent a number of days emailing back and forth with the company ( of which all their responses were slow), and very annoyingly when we finished installing and applying the code to our website, we were met with a page asking us to pay a setup fee. The fees consisted of $625 joining fee (non-refundable), THEN an additional $125 minimum deposit AND (if that wasn't enough), a $35 per month account fee. These costs were never displayed to us until after creating an account and applying code. This has wasted many hours of our time and we will not be using ShareASale due to such high costs involved. We will take our business elsewhere.
Hi Wondercraft LTD, thank you for the feedback and we're sorry to hear you didn't have a positive experience with ShareASale. While it is common for any affiliate network to charge associated platform fees to use their plugin, our apologies if it was not clear to you that there fees required to use the ShareASale-Shopify app however it is worth noting this is listed across this page along with a link to complete pricing on ShareASale.com (https://www.shareasale.com/info/pricing-merchants/). We are confident our fees, technology and partnership opportunities are best-in-class and would love to talk to you about this more. We can also help you better understand ShareASale's low cost, transparent pricing structure over a call. Here is a Calendly link to book a meeting with Andre White on our team, he is looking forward to hearing from you: https://calendly.com/andre-white/30min
I'm not one to ever write a negative review and can usually resolve issues easily but the customer service with shareasale is the most unresponsive and worst I have ever dealt with as a business owner. We've tried to get help with an urgent issue for over two weeks now (which should have a simple solution) and their team doesn't address and resolve the issue and won't hop on a 10 min call to solve it together. I have emailed, called and submitted tickets and nothing. I asked them to help escalate the issue but the two responses I have gotten from Maxine and Stephan have gotten us nowhere. Super disappointed in our experience so far and unfortunately since they won't help solve the problem we will likely be switching affiliate programs. If you're looking for an affiliate program with support, this is not the one to go with.
I don't think such poor rating is unjustified.
Just the other day after I paid, I tried to seek some official tutorials on how to set up the program, but I received a reply that it was a self-service platform and they could only give some suggestions. Didn't even read my email needs carefully and I don't think the cooperation will provide any good service after that.
I suggest that merchants who haven't joined yet can consider working with other affiliate marketing platforms that offer better services, seriously.
They have charged me over $1,000 and there is not a single sale. I asked for a refund of $ 150 that was on my balance, but support does not answer. Scammers. You need to be careful.
After they answered me, I correct the review: there were 2 sales. At the same time, I paid $750 for connecting to the platform and several hundred dollars for sales and monthly maintenance.
Now I'm trying to close my profile and get $133 back. Trust me it's hard...
My request is 1091380
Thanks for contacting us. Actually there have been multiple sales in your program. We also responded to your request for a refund within a few hours, listing the information we needed to close your program; to date we have not heard back from you which is why your program remains open. We would be happy to resend the list of what’s needed to close your program; please contact us at shareasale@shareasale.com and we will resend it and assist you through the process.
The program seems to be good, but the customer service is non-existent. I can't get a hold of anyone. They are incredibly responsive on the sales side, but once you sign up, they drop off the face of the earth. I am shocked to find that they don't have an implementation team to help you get up and running. You are left to try and figure things out on your own. They have some help articles, but non of them address my issues and questions. I have called, emailed, submitted tickets...and nothing. I even tried going back to my original sales rep, who blew me off and told me to submit a ticket. I hope I can come back and change this review later, but right now, it doesn't look promising. I'll give it through tomorrow and then I'll be asking for a refund and moving on to another program. For such a high up front implementation fee, I expect better.
Update: So I finally got to talk to someone who was very polite and helpful, but it wasn't at ShareASale. I had to call their parent company Awin to actually speak to someone. Still don't have my issues fixed though and was told by them that there is a 48 hour turnaround time for email responses. That's far too long.
Hi Freedom Electric Marine,
Thank you for your feedback on ShareASale's customer service. While ShareASale is a self-service platform, we pride ourselves on having ample resources like the mentioned Help Center and an in-house team dedicated to assisting valuable merchants like yourself, so our apologies if you’ve been frustrated with the level of support provided, as well as the up-to-48-hour response times. We will certainly take your feedback on board.
We can see you've been corresponding with our team on several help tickets as you've gotten your program live and active on the network, and it seems like all have now been resolved. If you need further assistance or support, please feel free to contact us by emailing shareasale@shareasale.com or opening another ticket.
Om denne app
Lanceret
12. august 2021
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Affiliate-programmerFungerer sammen med
BetalingUdviklet af ShareASale
Om ShareASale
1,1 i gennemsnitlig bedømmelse
2 års erfaring med at udvikle apps til Shopify App Store
167 N Green Street, Office Number 04A-117, Chicago, IL, 60607, US
Support
Skriv en besked1-312-321-0487
shareasale@shareasale.com