Avis (26)
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Par note
Useless
It downloaded but thats it. just kept waiting to load. couldn't do anything with it.
was working well, but suddenly disappeared on my site in the past week. the admin doesn't even come up, the screen flickers for minutes on end and then I simply nav away from it.
Have not been able to get it to work properly since it was installed in January. Sent a request to get support and never heard back.
Hello Meg,
We are very sorry to hear about your experience with our Shopify App and we would like to make things right. Can you please contact us by clicking on the green 'Support' button on https://sharethis.com/support/ ?
We will be happy to assist you with your request.
Asks me to enter a new e-mail to make an 'account' every time I want to make changes to the share icons. And I can't use the same e-mail I used last time (with no option to log in). Looks like they are just collecting an e-mail list to me. I would avoid. (Wish Shopify would allow me to place a 1 star review but I'll have to settle for 2).
We're really sorry for any inconveniences you experienced during installation of this app. We assure you we are NOT just collecting emails and this app very much works for most users. We do have an issue with Safari browser users at this moment and if you are also using the Safari browser when trying to install this app that could be the reason you're having this problem. If so please use Chrome or Firefox for the moment. We are trying to resolve this Safari issue now. If you are not using Safari, we would very much like to know what your specific issue is and would love to work with your to get this resolved. Please reach out to "support@sharethis.com" at your earliest convenience. Thank you so much to giving us a try!
If I could give minus 1000 I would. Messed up the store didn't add the buttons. On top of that I cannot even delete it . I had to send a message.
Do not work, saying that extension is blocking the app... Support doesn't answer... Waste of time...
Hi there,
Thanks for providing feedback, apologies if our support team didn't get back to you in time.
In regards to your issue, often times Adblocker extensions can cause our plugin to not work properly. We recommend turning off Adblocker prior to installing so that your onboarding experience works fully.
Let us know if you have any other questions, thanks again!
Brandon