评论 (50)

整体评分
3.3
每个评分等级的数量
  • 60% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 8% 的评分是 2 星
  • 22% 的评分是 1 星
2023年12月22日

was working well, but suddenly disappeared on my site in the past week. the admin doesn't even come up, the screen flickers for minutes on end and then I simply nav away from it.

The Musical Heritage Society
美国
3个月 人在使用应用
2023年4月8日

Have not been able to get it to work properly since it was installed in January. Sent a request to get support and never heard back.

Meg Finds
美国
大约1个月 人在使用应用
ShareThis已回复 2023年4月10日

Hello Meg,

We are very sorry to hear about your experience with our Shopify App and we would like to make things right. Can you please contact us by clicking on the green 'Support' button on https://sharethis.com/support/ ?

We will be happy to assist you with your request.

2021年3月24日

I know, I know, it is free. How can I be picky and ungrateful? Your initial support asked if I had read your step-by-step complete installation guide with a link attached to your email when it did not work. I did and did it again, and in return, I show you cropped images where the problem was and proved your installation guide is incorrect; the coding is wrong and simply put, I did not get a chance to verify if your app works. Your follow-up? A sentence: Your team will continue to improve the app. Okay, that's all? Do you mean I wait for your improvement and till when? Or are you suggesting removing your app till further notice? Maybe ur reading this review and snap, "Nothing is free, dude!" You're darn right, absolutely. Your team put effort into creating "an app" I spent hours realizing it does not work. Nothing is free, just the cost being transferred. Couldn't the app be, and shouldn't it be built more robust? And the technical support reply be more precise and constructive? Offering something free is not an excuse for mediocrity. And this case, the risk, the cost of uncertainty outweighs the gains of using your app. Unfortunately, I have been looking for one thing, just one, so I won't have to leave a one-star review. But there is simply none. I strongly suggest you make sure it works before making it available to the public, even as noble as you wish to put it as free.

Planet Deluxe
加拿大
24天 人在使用应用
ShareThis已回复 2021年3月31日

Hello,

Thank you for sending us your comments, we apologize for all the inconvenience you had.

ShareThis is constantly developing and we are always striving to improve and provide good service.

Please check if you have the latest version on your platform, we will also check for any irregularities in the share buttons in Shopify and try to update the installation guides to provide a more accurate step-by-step process.

Once again, we are very sorry for the inconvenience and hope to see you with our share buttons.

2024年1月15日

Does not work.

Displays message: This page has been blocked by an extension.
I did report this to their support.
They never responded.

Awful product, awful customer service.

Witch of Scots
英国
11天 人在使用应用
2022年9月11日

This app leaves an annoying Privacy Settings popup on every page. Even after you adjust your settings and save it... It does not go away.

Printing For Parties
美国
10天 人在使用应用
ShareThis已回复 2023年1月11日

Hello!

Thank you for your review. Please know that we will share your feedback with our engineering team so we can investigate further and (hopefully) release a fix for this soon.

We apologize for any inconvenience that this may have caused.

Sincerely,

— ShareThis Technical Support Team

编辑时间:2020年3月29日

Asks me to enter a new e-mail to make an 'account' every time I want to make changes to the share icons. And I can't use the same e-mail I used last time (with no option to log in). Looks like they are just collecting an e-mail list to me. I would avoid. (Wish Shopify would allow me to place a 1 star review but I'll have to settle for 2).

Exotic Wings and Pet Things
加拿大
2天 人在使用应用
ShareThis已回复 2020年3月31日

We're really sorry for any inconveniences you experienced during installation of this app. We assure you we are NOT just collecting emails and this app very much works for most users. We do have an issue with Safari browser users at this moment and if you are also using the Safari browser when trying to install this app that could be the reason you're having this problem. If so please use Chrome or Firefox for the moment. We are trying to resolve this Safari issue now. If you are not using Safari, we would very much like to know what your specific issue is and would love to work with your to get this resolved. Please reach out to "support@sharethis.com" at your earliest convenience. Thank you so much to giving us a try!

2020年2月26日

It doesnt work at all. just install and keep it in your app catalogue.

Moreover its very heavy. Even a tortoise can beat its uploading speed on shopify. Dont know what it will do on our site (if it starts working)

Mindplan.in
印度
大约24小时 人在使用应用
ShareThis已回复 2020年2月27日

Hey there,

Thanks so much for leaving us feedback, we're really sorry for any inconvenience you came across when installing.

We're hoping to fix the problem as soon as possible and would love to hear about the specific issues you're seeing. Do you have a moment to email us at support@sharethis.com?

Hoping to help soon!
Brandon

2022年8月19日

If I could give minus 1000 I would. Messed up the store didn't add the buttons. On top of that I cannot even delete it . I had to send a message.

Charmed Costumes
美国
35分钟 人在使用应用
2023年10月31日

simply doesn't work. Followed all directions and there are no share buttons visible. Also... no share button for Instagram? Really????

Gnarl Jung
加拿大
11分钟 人在使用应用
编辑时间:2021年2月27日

Does not work, saying that extension is blocking the app.. Adblocker extensions were off but still it doesn't work.

STUDIOGEE.
荷兰
8分钟 人在使用应用
ShareThis已回复 2021年3月11日

Hi there,

Thanks for providing feedback,

In regards to your issue, oftentimes Adblocker extensions can cause our plugin to not work properly. We recommend turning off Adblocker prior to installing so that your onboarding experience works fully.

Let us know if you have any other questions, thanks again!