Sheets ‑ Data Connector

Like others here, the app is stuck in syncing mode. Reached out to support multiple times (tried over a few days) but my polite messages for help have been ignored and not responded to. Good app if it is working, but the support when it stops working is non-existent.

App is extremely disappointing. I've experienced constant issues with syncing data, and the customer support response time is unacceptably long. I would not recommend it.

The App crashed mid-sync. Contacted the support team and they were able to fix it.

EDIT: Thank you for fixing the app. :) I'll bump this back up to a 5-star. I wish I heard back sooner because this app was very important to my business, but I'm glad everything was fixed. Thank you for following up!

=== OLD REVIEW ===

I really really love this app, but recently something happened and it's just not working anymore. :( Our team depended on this app for a lot of our internal spreadsheets for forecasting inventory.

I reached out about my issue and the solution I was given was to reconnect my Google account, which I did, and that didn't fix it. I even manually removed the permissions in my Google Account, reinstalled the app, and nothing is working. It's actually missing features after I reinstalled it. I'm really not sure what happened.

Please fix this app! I haven't received a reply in a week beyond the initial "reconnect your Google account" response I received.

Tech support is absolutely amazing! Everything I need this app to do was carefully thought out and a solution or formula was devised to make sure I was getting everything I needed. The price tag is a little steep for a monthly fee for an app, but these guys definitely work for their money! ❤️❤️❤️

App has been trying to sync for 3 days (8000 minutes left and increasing..). There is no option to CANCEL.
Support, what is going on?

I have connected 2 stores, and have requested support (took some days to get an answer, and found out that they answer to the gmail account that is linked to gsheets).
Important to mention that It only brings data from all order AFTER the date you connect the app.
I use it for demand and inventory tracking, and bulk updates. Great product considering the price.

Application très pratique, c'est ma deuxième application et je ne suis pas déçu, le SAV est au top !

excellent support from the team. The app will help us a lot manage our brands catalogues in a "professionnal" way : with metafields and good structure, easier to understand for our brands.

Has been working flawlessly and saves us so much time. Had a few questions and the delelopers are quick to respond and very helpful. Highly recommended.