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Tech support is absolutely amazing! Everything I need this app to do was carefully thought out and a solution or formula was devised to make sure I was getting everything I needed. The price tag is a little steep for a monthly fee for an app, but these guys definitely work for their money! ❤️❤️❤️
App has been trying to sync for 3 days (8000 minutes left and increasing..). There is no option to CANCEL.
Support, what is going on?
I have connected 2 stores, and have requested support (took some days to get an answer, and found out that they answer to the gmail account that is linked to gsheets).
Important to mention that It only brings data from all order AFTER the date you connect the app.
I use it for demand and inventory tracking, and bulk updates. Great product considering the price.
Application très pratique, c'est ma deuxième application et je ne suis pas déçu, le SAV est au top !
Merci beaucoup pour votre évaluation, nous apprécions énormément.
N'hésitez pas à nous contacter en cas de besoin,
A bientôt !
excellent support from the team. The app will help us a lot manage our brands catalogues in a "professionnal" way : with metafields and good structure, easier to understand for our brands.
Has been working flawlessly and saves us so much time. Had a few questions and the delelopers are quick to respond and very helpful. Highly recommended.
Great app. Used it to sync orders with a custom in Google AppSheet app to enable almost real-time order/stock management system which syncs automatically with Shopify
Great little app that makes my life a lot easier. We sell cooked meals that customers can have delivered or pickup from our shop. Because our team need to be able to schedule production of orders based on type, delivery runs, and order times I need to be able to extract my order info from Shopify into a sheet where I can manipulate the info to give me production schedules and delivery route run downs. The G Sheets app pulls this info cleanly into an easy to use format that lets me build around the imported info. The auto-update feature is a fantastic recent addition that keeps my info current without breaking any links or formulas in the sheets. But the best part has been over the last week when I added in the new shopify feature, local pickup, and needed an extra field to separate delivery orders from pickups. I sent the team a message, Olivier got back to me promptly and worked with me to find a solution and update the app to get me the info I needed. Great app with great support.
EDIT: Thank you for fixing the app. :) I'll bump this back up to a 5-star. I wish I heard back sooner because this app was very important to my business, but I'm glad everything was fixed. Thank you for following up!
=== OLD REVIEW ===
I really really love this app, but recently something happened and it's just not working anymore. :( Our team depended on this app for a lot of our internal spreadsheets for forecasting inventory.
I reached out about my issue and the solution I was given was to reconnect my Google account, which I did, and that didn't fix it. I even manually removed the permissions in my Google Account, reinstalled the app, and nothing is working. It's actually missing features after I reinstalled it. I'm really not sure what happened.
Please fix this app! I haven't received a reply in a week beyond the initial "reconnect your Google account" response I received.
It has been incredibly helpful for our operations! Olivier and his team are extremely responsive and accomodating. There are some minor glitches, otherwise, the team is super supportive. Can't recommend it enough!!!