SheinImporter ‑ Shein dropship

You opened a support ticket without any details, only mentioning that you can’t import. We asked you to provide more information so we could assist you, but instead you left a 1-star review. Please update your ticket with the details so we can help you resolve the issue.

You can view your messages in Support → Opened Tickets (screenshot: https://ibb.co/0yvVnjM4
).

Our import process works reliably, and many of our customers successfully import thousands of products daily. We’re confident we can help you too once we have the details.

If you want real help, we’re happy to assist. But leaving fake, misleading reviews only hurts the Shopify community.

Let’s set the record straight, since your review is filled with misinformation and completely ignores the reality of how ShionImporter works.

1. “Misleading features”? Not at all.
We support importing from 30+ websites, not just Amazon.com. Importing from Amazon is not our “main feature”—it’s one of MANY. Our app also offers price and stock monitoring, currency conversion, advanced pricing rules, automatic translation, AI-powered title and description generation, and a lot more. You clearly didn’t bother to explore any of these.

2. “No real trial”? False.
We provide clear video guides and a full FAQ section—all accessible without a subscription—to show you exactly how the app works, step by step. If you’d spent a minute looking, you’d see detailed explanations and actual use cases. Complaining about “not understanding how the app works” just proves you didn’t care to check even the basics.

3. “Tried one product, canceled in 30 minutes.”
So you’re admitting you didn’t even try the app properly. Instead, you rushed to uninstall and left a 1-star review without giving us a chance to help or actually test what the app can do.

4. “Missing features”? Completely wrong.
We absolutely support stock control, draft imports, proper tags, and a ton of other options you didn’t even mention—simply because you never tried to use them. If something wasn’t working for you, it’s almost certainly because of your custom, broken Shopify theme—not because the features aren’t there.

5. “Support is broken.” Not true.
We respond to every single support request—sometimes within minutes. If you send the same angry message over and over, you’re going to get our basic troubleshooting steps, because 99% of issues are fixed that way. We even offered to investigate your specific problem and make adjustments for your shop, but you never engaged beyond demanding a refund.

6. “No refunds for one-time use.”
You paid for a plan, used the app, and then wanted your money back after 30 minutes because you didn’t bother to learn how to use it. Shopify’s billing policies are clear, and your request doesn’t qualify for a refund. This isn’t “scam-level behavior”—it’s you not reading or trying.

Final note:
Most users LOVE ShionImporter, and real businesses actually take the time to test and use its features. One-star reviews like this—full of inaccuracies, no actual testing, and clear intent to trash the app—look suspiciously like a competitor attack or someone who never intended to actually use the software.

If you want real help, we’re happy to assist. But leaving fake, misleading reviews only hurts the Shopify community.