ShionImporter Shein Dropship

Let’s set the record straight, since your review is filled with misinformation and completely ignores the reality of how ShionImporter works.

1. “Misleading features”? Not at all.
We support importing from 30+ websites, not just Amazon.com. Importing from Amazon is not our “main feature”—it’s one of MANY. Our app also offers price and stock monitoring, currency conversion, advanced pricing rules, automatic translation, AI-powered title and description generation, and a lot more. You clearly didn’t bother to explore any of these.

2. “No real trial”? False.
We provide clear video guides and a full FAQ section—all accessible without a subscription—to show you exactly how the app works, step by step. If you’d spent a minute looking, you’d see detailed explanations and actual use cases. Complaining about “not understanding how the app works” just proves you didn’t care to check even the basics.

3. “Tried one product, canceled in 30 minutes.”
So you’re admitting you didn’t even try the app properly. Instead, you rushed to uninstall and left a 1-star review without giving us a chance to help or actually test what the app can do.

4. “Missing features”? Completely wrong.
We absolutely support stock control, draft imports, proper tags, and a ton of other options you didn’t even mention—simply because you never tried to use them. If something wasn’t working for you, it’s almost certainly because of your custom, broken Shopify theme—not because the features aren’t there.

5. “Support is broken.” Not true.
We respond to every single support request—sometimes within minutes. If you send the same angry message over and over, you’re going to get our basic troubleshooting steps, because 99% of issues are fixed that way. We even offered to investigate your specific problem and make adjustments for your shop, but you never engaged beyond demanding a refund.

6. “No refunds for one-time use.”
You paid for a plan, used the app, and then wanted your money back after 30 minutes because you didn’t bother to learn how to use it. Shopify’s billing policies are clear, and your request doesn’t qualify for a refund. This isn’t “scam-level behavior”—it’s you not reading or trying.

Final note:
Most users LOVE ShionImporter, and real businesses actually take the time to test and use its features. One-star reviews like this—full of inaccuracies, no actual testing, and clear intent to trash the app—look suspiciously like a competitor attack or someone who never intended to actually use the software.

If you want real help, we’re happy to assist. But leaving fake, misleading reviews only hurts the Shopify community.

Dear Customer,

Thank you for sharing your feedback. We’re sorry to hear about your frustration, and we understand that you are experiencing difficulties with the app.

However, we believe there might be some misunderstanding, as the issue you're describing is unclear. It seems there might be a language barrier, which is making it difficult to fully understand the problem you're facing. We kindly ask that you provide more specific details about what happened, including any actions you took and what you were trying to achieve, so we can better assist you.

We are committed to providing support and resolving any issues you encounter. Please reach out to us with more information, and we’ll be happy to assist you in resolving the problem.

Thank you for your understanding, and we look forward to helping you.

Thank you for your feedback and for giving our app a try!

Regarding your concern: the pricing you see from Amazon is indeed the base retail price. However, the app provides flexibility for you to define your own markups. You can set global markup rules in the Settings section, which will automatically apply to all products you import. Additionally, if you'd like to adjust the price for a specific product, the app gives you the option to manually edit the price mark-up during the import process—before the product goes live on your Shopify store.

This way, you can ensure you're maintaining a healthy profit margin while still offering competitive prices. If you need help setting this up, we’d be happy to guide you through the process.

Thanks again for your feedback!

Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app and finding it seamless and convenient to use. It's also great to know that you appreciate the variety of products we offer. If you ever need any assistance or have more feedback to share, feel free to reach out. We're here to support you!