Sherpa Delivery

From online store to your customers door - let Sherpa Delivery help with your same day deliveries and last-mile fulfilment throughout Australia & New Zealand

Some of Our Amazing Features

• Manage which products, shipping options and days you offer delivery to your customers.
• Control your store’s opening times and availability.
• Select which stores you use Sherpa for delivery.
• Option for customers to select from a delivery date calendar.
• Set a prep time for your products. This time will be factored in when notifying a driver that the item(s) are ready for pickup.
• Adjust delivery price based on postcodes or distance from your store.
• Customise display of Sherpa options at cart and checkout.
• Specify delivery preferences and instructions for the driver; e.g. authority to leave, delivery contains fragile items, contains alcohol so check ID.
• Automatically send orders from your Shopify store directly to Sherpa.
• Delight your customers with a positive post-checkout experience – send them a tracking link so they can follow their item(s) from your store to their door.

Driving Customer Success

• Omni-channel driver and delivery support through live chat, phone and email.
• Best-in-class customer support team trained to help you succeed.
• Available 7 days a week, 7AM - 10PM (AEDT).

How to Get Started

• Get Sherpa Delivery for your Shopify store.
• If on the Shopify Basic plan, reach out to Shopify to have the Carrier Service enabled so that the Sherpa plugin can display real-time delivery rates on checkout.
• Sign up for a Sherpa business account.
• Configure your delivery preferences and options.
• Start delivering with Sherpa!