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I just love working with Ashley she is always accomodating and reply’s to orders in expert timing very professional service!! 5stars
Jennifer was amazing in helping me resolve an order issue! Great customer service
Dear MB & Co.,
Thank you for your email. We appreciate your feedback and are glad to hear that Jennifer provided you with amazing assistance in resolving your order issue.
At Shewin, we strive to deliver excellent customer service, and it's always rewarding to know that our efforts have made a positive impact. We will make sure to pass along your kind words to Jennifer and recognize her for her outstanding support.
If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help and ensure your satisfaction.
Best regards,
Shewin
Nobody can make money when it cost more than retail price with shipping,
please go to check out and see the shipping price if you don't believe me before wasting your time adding stuff, this isn't the only store who over price their shipping!
Hello Dear ,
I am so sorry to hear that !
About how to set the price ,we have a link for you to check out the shipping cost :https://www.shewin.com/h-shippingTool-default.html
and also if you have any question ,you can feel free to contact me !
But i didn't receive your email or leave message yet .
Can you send me email to check out :ashley@shewin.com
I have some suggest: when you have any question, you can go to shewin.com to get online service. when you add shewin app, you need make some changes in store settings, so you can get stock auto update, Ashley is professional service, her FB: ShewinClothingCustomersService
Thank you so much for your good comments !
Yes ,if your have any question ,pls feel free to contact us !
Very unhappy with customer service. I've had order pending since Thursday and been trying to get help with it but no one seems to want to help and I have been calm but all I get is don't be angry all the time I have customer waiting and I been left days with no progress to this issue so I do not recommend these at all the app from shopfiy store it doesn't seem to work the request goes though orders but shows nothing on the app and it seems to be to much effort for anyone to help.
I do not recommend
Dear Purplicous Boutique,
I am writing to express my sincere apologies for the unsatisfactory customer service experience you have encountered with our company.
For some reason, Jennifer, the customer service staff who contacted you before, is on vacation, which may have resulted in a delayed response. Regardless of the reason, we would like to apologize for your long wait. We take this issue seriously and have escalated our handling of the issue.
We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.
Once again, I apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.
Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.
Best regards,
Shewin
The cost of shipping for the products that appear when importing them is not the same when applied to a purchase. I did a test purchase, and the shipping cost doubled. This makes it difficult to have competitive prices.
Dear Beautyfuul Store，
We apologize for any inconvenience caused to your usage. We have been attempting to reach out to you recently in order to address the shipping fee issue you mentioned. We offer two options for shipping fee settings, and the actual fees may vary due to configuration issues.
If you require our assistance, please contact us. We will make every effort to assist you to the best of our abilities.
Thank you for your understanding, and we look forward to resolving this matter for you.
Best regards,
Shewin
I downloaded this app because I thought the clothing and cups were ADORABLE, but come to find out the app crashed and doesn't work. I spent HOURS importing items just for it to crash the next day and I lost everything. Very frustrating. I thought I had finally found our #1 dropshipping app!
I am working with Ashley. She is so great to work with. She has responded to all my question, helped guide me through everything with ease, and has been very patient with me throughout this whole process! Highly recommend!!!!
Dear Staton House LLC,
Thank you for reaching out to us and sharing your positive experience working with Ashley from Shewin Dropshipping!
We are delighted to hear that Ashley has provided you with exceptional support and guidance. At Shewin, we strive to ensure that our clients receive the best service possible, and Ashley's dedication to promptly answering your questions, assisting you through the process, and displaying patience is commendable.
We look forward to continuing to serve you and providing you with the best fashion&clothing possible.
Best regards,
Shewin