Omtaler (51)
Raffiner
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Etter vurdering
I'm new to droppshipping and Shewin has been great. They have a nice selection of clothing at reasonable prices. Customer support is quick and Jennifer me rep has been very helpful with any issues I have. The only con is that they aren't able to provide the US tracking number. They send the international tracking number to shopify which automatically send that tracking to the customer. The customer will know where the package was shipped from China. Other dropshippers I work with send the US tracking number to shopify and the international tracking number to me. Hopefully Shewin will figure out how to provide the US tracking in shopify.
Dear Shop One Place,
Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you are enjoying your experience with Shewin and that our selection of clothing and reasonable prices have met your expectations. We are especially pleased to hear that Jennifer from our customer support team has been helpful to you.
We understand your concern regarding the US tracking number. Providing a seamless and transparent tracking experience for our customers is very important to us. Currently, we provide the international tracking number to Shopify, which then sends it to the customer. We understand that this might not be the ideal solution for everyone, as it reveals the origin of the shipment from China.
We are actively working on improving our shipping and tracking processes. Our team is exploring solutions to provide the US tracking number to Shopify while still sending the international tracking number to you. We appreciate your patience and understanding as we work towards implementing this improvement.
Your feedback is invaluable to us as it helps us to continuously improve our services. If you have any further suggestions or need any assistance, please do not hesitate to reach out to us. We are here to support you in your dropshipping journey and ensure you have a positive experience with Shewin.
Thank you once again for your feedback and for choosing Shewin.
Best regards,
Shewin
Have some issues with delivery, I have Zendrop and Shewin as a dropshipping supplier. For Zendrop shipping there is no issues, all it's auto configured, but if I want to buy from my shopify page an item from shewin, I have error that Shipping not available. Didn't figure out why
Dear MDMX,
Thank you for reaching out regarding the delivery issues you are experiencing with Shewin.
To address this issue effectively, we may need more details. We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.
We appreciate your patience and understanding as we work to resolve this issue promptly. If you have any additional details or observations that could assist in troubleshooting, please feel free to share them with us.
Thank you for bringing this to our attention, and we look forward to ensuring a seamless shopping experience for you.
Best regards,
Shewin