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24 de julho de 2024
How long does it take to receive confirmation that my customer has received their purchase? It still says fulfillment in the process
Creative Designs by Shanny
Estados Unidos
4 meses usando o app
SHEWIN INC deixou uma resposta
26 de julho de 2024
Dear Creative Designs by Shanny,
We apologize if our service has not met your expectations. We strive to provide the best experience possible and are committed to resolving any issues promptly.
We've noticed you have an order pending, but it appears payment has not been processed yet. Unfortunately, we are unable to proceed with shipment until payment is completed.
Our customer service representative, Jennifer, will reach out to assist you promptly. You can also contact her directly at jennifer@shewin.com if you prefer.
Best regards,
Shewin