整體評分
4.4
各級評分數量
  • 81% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 16% 的評分為 1 顆星
2024年1月30日

Jennifer was amazing in helping me resolve an order issue! Great customer service

MB & Co.
美國
使用應用程式 13天
SHEWIN INC 已回覆 2024年2月7日

Dear MB & Co.,

Thank you for your email. We appreciate your feedback and are glad to hear that Jennifer provided you with amazing assistance in resolving your order issue.

At Shewin, we strive to deliver excellent customer service, and it's always rewarding to know that our efforts have made a positive impact. We will make sure to pass along your kind words to Jennifer and recognize her for her outstanding support.

If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help and ensure your satisfaction.

Best regards,

Shewin

2024年4月13日

This is a real scam. They are not real dropshipping suppliers. You can find all their products on Temu or Shein much cheaper than the prices they offer you as a professional dropshipper. You're supposed to benefit from B2B prices as a professional. But you don't. Waste of time and certainly money.

Ma boutique
西班牙
使用應用程式 大約2小時
SHEWIN INC 已回覆 2024年4月15日

Dear Ma boutique,
We apologize that Shewin did not provide you with a perfect experience. We also appreciate your valuable feedback.

For dropshipping customers, we offer wholesale prices as well. This is the advantage we provide for dropshipping customers, even if it may be just a single dropship item.

Our core strength lies in offering low prices and high-quality products, which has satisfied many wholesalers and dropshipping customers. While other platforms may offer similar items, they certainly do not match our quality. As we are a manufacturer ourselves, the products we send out undergo multiple quality checks.

Many customers have earned profits through dropshipping with Shewin. You can contact our customer service to purchase some samples for firsthand experience.

If you have any further questions, feel free to reach out to our customer service team, and we will promptly assist you.

Best regards,
Shewin

2023年12月29日

I am very satisfied with SHEWIN, so far in all respects. Kind regards KIESMATIC

KIESMATIC
德國
使用應用程式 3個月
SHEWIN INC 已回覆 2024年1月8日

Dear KIESMATIC,

Thank you very much for your high praise and satisfaction with SHEWIN in all aspects. We are delighted to hear that you are pleased with our performance.

We are committed to providing excellent service and high-quality products to our customers, and your satisfaction is our greatest motivation and reward. We will continue to strive to meet your expectations and enhance our business capabilities.

If you have any further needs or questions, please feel free to contact us. We are dedicated to providing you with assistance and support.

Best regards,

The SHEWIN Team

2023年12月6日

Very unhappy with customer service. I've had order pending since Thursday and been trying to get help with it but no one seems to want to help and I have been calm but all I get is don't be angry all the time I have customer waiting and I been left days with no progress to this issue so I do not recommend these at all the app from shopfiy store it doesn't seem to work the request goes though orders but shows nothing on the app and it seems to be to much effort for anyone to help.

I do not recommend

Purplicous Boutique
英國
使用應用程式 18天
SHEWIN INC 已回覆 2023年12月8日

Dear Purplicous Boutique,

I am writing to express my sincere apologies for the unsatisfactory customer service experience you have encountered with our company.

For some reason, Jennifer, the customer service staff who contacted you before, is on vacation, which may have resulted in a delayed response. Regardless of the reason, we would like to apologize for your long wait. We take this issue seriously and have escalated our handling of the issue.

We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.

Once again, I apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.

Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.

Best regards,
Shewin

2023年10月25日

Title: Exceptional Service and Support from Shewin

⭐⭐⭐⭐⭐

I've had the pleasure of working with Shewin, a top-notch dropshipping supplier, and my experience has been nothing short of excellent. Jennifer, in particular, stood out with her exceptional level of support and dedication. She promptly addressed every concern I had, offering effective solutions and ensuring a smooth process.

While Shewin's product catalog is impressive, there were a few instances where certain items were unavailable. However, I'm confident this hiccup will be resolved in the future as the company continues to improve its operations.

In summary, I highly recommend Shewin for their professionalism, quality products, and outstanding customer service. With Jennifer leading the charge, you can trust that any issue will be promptly and effectively handled. Looking forward to continued success with this supplier!

ModaDiva
希臘
使用應用程式 6個月
SHEWIN INC 已回覆 2023年10月26日

Dear ModaDiva,

Thank you so much for your kind words and positive feedback regarding your experience with Shewin.

We are especially proud of Jennifer's exceptional level of support and dedication. She is a valuable member of our team, and we will make sure to recognize her outstanding efforts. It's wonderful to know that she promptly addressed your concerns and provided effective solutions, ensuring a smooth process for you.

Regarding the instances where certain items were unavailable in our product catalog, we apologize for the inconvenience caused. We are continuously working to improve our operations and inventory management to minimize such occurrences in the future. Your confidence in us is truly appreciated, and we assure you that we are committed to resolving this hiccup.

Thank you once again for your feedback and for choosing Shewin as your dropshipping supplier. We value your partnership and look forward to continued success together.

Best regards,
Shewin

2023年11月21日

I'm not happy with customer service. I've been trying for 5 days to reach out to someone. I've gotten 1 response and now no ones responding. If this is how I can expect issues to be handled, I'll have to pass on this company all together. Pricing is high and customer service is atleast for me, non existent. I'll be removing their products from our store and going with a different supplier. I could only imagine the issues I'd have with a return.

Milanni Fashion
美國
使用應用程式 27天
SHEWIN INC 已回覆 2023年11月23日

Dear Milanni Fashion,

I hope this email finds you well. I am writing to sincerely apologize for the lack of satisfactory customer service you have experienced with our company. I understand your frustration and disappointment, and I would like to assure you that we take your feedback seriously.

There may have been some kind of problem that prevented us from noticing your message. Whether it's a functional issue or an oversight by our customer service, we will take the issue seriously to avoid it happening again.

We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.

Once again, We apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.

Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.

Best regards,
Shewin

2023年5月21日

Was very nervous to try Drop shipping but Shewin and their amazing team Mia and others have done amazing work!

Thank you very much, we look forward to our future working together!

Missy Sue & Co.
美國
使用應用程式 大約1年
編輯時間:2023年11月23日

I highly commend Shewins Clothing for their exceptional products and services. Their commitment to providing remarkable quality at affordable prices is truly commendable. As a new boutique owner, this company has played a pivotal role in facilitating my success. I am particularly grateful for the invaluable assistance provided by my dedicated sales representative, Ashley. Her unwavering support and sweet demeanor have exceeded my expectations.

To be honest I am impressed with the shipping time frame, I do wish I could accommodate my customers with a quicker shipping option but for these products to be coming as far as they do in the time frame that it does is pretty impressive.

In summary, my experience with Shewins Clothing has been nothing short of outstanding. Their remarkable products, affordable prices, and exceptional customer service, exemplified by the wonderful assistance of Ashley, have far exceeded my expectations. I wholeheartedly recommend Shewins Clothing to anyone seeking an exceptional supplier for their boutique.
Brooke

Baylee & Brooke’s Boutique
美國
使用應用程式 6個月
2023年11月12日

I am working with Ashley. She is so great to work with. She has responded to all my question, helped guide me through everything with ease, and has been very patient with me throughout this whole process! Highly recommend!!!!

Staton House LLC
美國
使用應用程式 大約23小時
SHEWIN INC 已回覆 2023年11月13日

Dear Staton House LLC,

Thank you for reaching out to us and sharing your positive experience working with Ashley from Shewin Dropshipping!

We are delighted to hear that Ashley has provided you with exceptional support and guidance. At Shewin, we strive to ensure that our clients receive the best service possible, and Ashley's dedication to promptly answering your questions, assisting you through the process, and displaying patience is commendable.

We look forward to continuing to serve you and providing you with the best fashion&clothing possible.

Best regards,
Shewin

2023年7月19日

Mia is great to work with ❤️responds quickly and addresses any questions or concerns I have. Quality items and great selection to choose from.
Highly recommended and will continue to use.
The app is easy to install and worked perfectly very easy to add items for drop shipping.

JB Boutique
美國
使用應用程式 5個月