Shewin ‑ Dropshipping Supplier , 41 reviews
Refine
-
By rating
Very unhappy with customer service. I've had order pending since Thursday and been trying to get help with it but no one seems to want to help and I have been calm but all I get is don't be angry all the time I have customer waiting and I been left days with no progress to this issue so I do not recommend these at all the app from shopfiy store it doesn't seem to work the request goes though orders but shows nothing on the app and it seems to be to much effort for anyone to help.
I do not recommend
Dear Purplicous Boutique,
I am writing to express my sincere apologies for the unsatisfactory customer service experience you have encountered with our company.
For some reason, Jennifer, the customer service staff who contacted you before, is on vacation, which may have resulted in a delayed response. Regardless of the reason, we would like to apologize for your long wait. We take this issue seriously and have escalated our handling of the issue.
We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.
Once again, I apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.
Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.
Best regards,
Shewin
This is a real scam. They are not real dropshipping suppliers. You can find all their products on Temu or Shein much cheaper than the prices they offer you as a professional dropshipper. You're supposed to benefit from B2B prices as a professional. But you don't. Waste of time and certainly money.
Dear Ma boutique,
We apologize that Shewin did not provide you with a perfect experience. We also appreciate your valuable feedback.
For dropshipping customers, we offer wholesale prices as well. This is the advantage we provide for dropshipping customers, even if it may be just a single dropship item.
Our core strength lies in offering low prices and high-quality products, which has satisfied many wholesalers and dropshipping customers. While other platforms may offer similar items, they certainly do not match our quality. As we are a manufacturer ourselves, the products we send out undergo multiple quality checks.
Many customers have earned profits through dropshipping with Shewin. You can contact our customer service to purchase some samples for firsthand experience.
If you have any further questions, feel free to reach out to our customer service team, and we will promptly assist you.
Best regards，
Shewin
I'm not happy with customer service. I've been trying for 5 days to reach out to someone. I've gotten 1 response and now no ones responding. If this is how I can expect issues to be handled, I'll have to pass on this company all together. Pricing is high and customer service is atleast for me, non existent. I'll be removing their products from our store and going with a different supplier. I could only imagine the issues I'd have with a return.
Dear Milanni Fashion,
I hope this email finds you well. I am writing to sincerely apologize for the lack of satisfactory customer service you have experienced with our company. I understand your frustration and disappointment, and I would like to assure you that we take your feedback seriously.
There may have been some kind of problem that prevented us from noticing your message. Whether it's a functional issue or an oversight by our customer service, we will take the issue seriously to avoid it happening again.
We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email ashley@shewin.com, or Whatsapp: +8617359308731.
Once again, We apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised.
Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company.
Best regards,
Shewin
The cost of shipping for the products that appear when importing them is not the same when applied to a purchase. I did a test purchase, and the shipping cost doubled. This makes it difficult to have competitive prices.
Dear Beautyfuul Store，
We apologize for any inconvenience caused to your usage. We have been attempting to reach out to you recently in order to address the shipping fee issue you mentioned. We offer two options for shipping fee settings, and the actual fees may vary due to configuration issues.
If you require our assistance, please contact us. We will make every effort to assist you to the best of our abilities.
Thank you for your understanding, and we look forward to resolving this matter for you.
Best regards,
Shewin
All of my products listed in my store has disappeared from my dashboard along with my orders. I have reached out numerous times in to get this fixed with no help whatsoever. The lack of communication is ridiculous and this has been a complete waste of my time.
Nobody can make money when it cost more than retail price with shipping,
please go to check out and see the shipping price if you don't believe me before wasting your time adding stuff, this isn't the only store who over price their shipping!
Hello Dear ,
I am so sorry to hear that !
About how to set the price ,we have a link for you to check out the shipping cost :https://www.shewin.com/h-shippingTool-default.html
and also if you have any question ,you can feel free to contact me !
But i didn't receive your email or leave message yet .
Can you send me email to check out :ashley@shewin.com
I downloaded this app because I thought the clothing and cups were ADORABLE, but come to find out the app crashed and doesn't work. I spent HOURS importing items just for it to crash the next day and I lost everything. Very frustrating. I thought I had finally found our #1 dropshipping app!