About Shield ‑ Shipping Protection
It can be incredibly frustrating when a package becomes lost, stolen, or damaged during transit, especially when it is completely out of you, as the merchants, control. This can lead to upset customers and potentially poor customer reviews.
Shield Services was created to help ease customer and merchants minds when it comes to delivery services. Our application allows customers to choose package protection on your website at a small fractional cost of their cart value. This will guarantee delivery of their item.
If an item becomes lost, stolen, or damaged, your customer will be able to process a claim directly with Shield Services. We will work directly with your customer during the claim process. This will not only save you time and customer service nightmares, but it will also ensure that your customers are taken care of. Also, you, as the merchant, will earn a percentage commission of all monthly earnings through your store!