ShineTrust ‑ Product Badges

ShineTrust ‑ Product Badges

리뷰 (87)

전체 평점
4.8
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
    84
  • 평점의 0%가 별 4개입니다
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  • 평점의 3%가 별 1개입니다
    3
2024년 7월 31일

I pay more to get VIP support and still cant chat normally cuz of the different time zones. App is not working for 2 days, I cannot do ANYTHING. Wrote about this issue to support, he ignored it and didn't suggest any way to solve my problem

Linen Tales
리투아니아
앱 사용 기간 2일
답글 ShineApps개 2024년 8월 5일

Hi dear,

We deeply apologize for the inconvenience you experienced with our app.

I checked again and found that our support team has talked to you via live chat. He has also found the cause and given a way to fix it and sent it to you (Message has also been sent to your email address). It's a browser cache issue. It can be fixed quickly.

We hope you will give us another chance to serve you better. We are confident that you will be impressed with the improvements we have made.

Thank you for your feedback and understanding.

Sincerely,
ShineTrust team

2022년 10월 1일

The Product selection for Badges doesn't work properly, it puts badges on products you did not select. This is basic functionality and should not need costumer support in order to work properly.

Schallenberg Engineering
독일
앱 사용 기간 31분
2023년 7월 5일

I cannot uninstall this app. It is not like other apps. I will now have to contact customer service. What a bore.

Gift Card Discounts
아일랜드
앱 사용 기간 16분
답글 ShineApps개 2023년 7월 10일

Hello Friend,

We had contacted you some days ago but still now not hear back from you yet.

That problem is very simple to solved yet.

Can you please reply to us to help?

Thanks

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