ShineTrust ‑ Product Badges

ShineTrust ‑ Product Badges

Recensioner (87)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
    84
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
    3
31 juli 2024

I pay more to get VIP support and still cant chat normally cuz of the different time zones. App is not working for 2 days, I cannot do ANYTHING. Wrote about this issue to support, he ignored it and didn't suggest any way to solve my problem

Linen Tales
Litauen
2 dagar användning av appen
ShineApps svarade 5 augusti 2024

Hi dear,

We deeply apologize for the inconvenience you experienced with our app.

I checked again and found that our support team has talked to you via live chat. He has also found the cause and given a way to fix it and sent it to you (Message has also been sent to your email address). It's a browser cache issue. It can be fixed quickly.

We hope you will give us another chance to serve you better. We are confident that you will be impressed with the improvements we have made.

Thank you for your feedback and understanding.

Sincerely,
ShineTrust team

1 oktober 2022

The Product selection for Badges doesn't work properly, it puts badges on products you did not select. This is basic functionality and should not need costumer support in order to work properly.

Schallenberg Engineering
Tyskland
31 minuter användning av appen
5 juli 2023

I cannot uninstall this app. It is not like other apps. I will now have to contact customer service. What a bore.

Gift Card Discounts
Irland
16 minuter användning av appen
ShineApps svarade 10 juli 2023

Hello Friend,

We had contacted you some days ago but still now not hear back from you yet.

That problem is very simple to solved yet.

Can you please reply to us to help?

Thanks

1
1