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Just joined the ShineOn family. So excited
This has a lot of lags and download error on a Mac. You have to do most things twice, constant logout/login and reload.
I'm sorry to report that my experience with this app was disappointing. I have some concerns regarding the authenticity of the reviews. While exploring the site, I encountered unprofessional behavior and limitations. Moreover, the help section seemed to be newly created, causing me to question its reliability. When attempting to delete my account, I realized that there was no self-service option, and I needed to contact customer support to have my personal information removed. This lack of professionalism leads me to advise against using this app.
The app itself is good. But i've had a bug issue for months and cant fulfill orders. The side won't connect to my store anymore so now i'm trying to delete my account and reinstall. Wish me luck! More to follow.
Thank you for sharing your feedback with us! We're sorry to hear that you've had some difficulties and we see that you submitted your first Support ticket about this issue late last night. It looks like your app connection was broken via Shopify and our team has reached out to you with a solution. For future issues, please do not hesitate to reach out to our Support at help.shineon.com as soon as you see a problem. Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! :)