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terriable customer service, sucks never get back to you product was showing out of stock worst platform I've ever used
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
Love the products and the support
Thank you for your positive review! We're thrilled to hear that you're enjoying our products and finding our support helpful. We wish you continued success!
It is incredibly easy to navigate the website. Also the conversions and apps are easily to use and plug into my Shopify store.
We're thrilled to hear that you find our website and apps easy to navigate and integrate with your Shopify store! Thanks for your feedback!
I am super excited about this venture and it is so easy and user friendly to get started. If I can figure it out anybody can!!
That's fantastic to hear! We're thrilled that you're excited about us. If you ever need any assistance or have questions along the way, please feel free to reach out. We're rooting for your success and can't wait to see what you achieve with ShineOn!
I am loving this site and would highly recommend them for Print On Demand services.
Thank you for your positive feedback! Your recommendation means a lot to us, and we're here to continue providing you with excellent POD. Wishing you all the success!
The items post in the Shopify store right away
Thank you for the positive review! We're so happy to hear that, wishing you all the success!
Very professional, and easy to use. I only have positive opinions about ShineOn.
Thank you for your great review! We're ecstatic to hear that. We're honored to have you as a part of our community and look forward to seeing you thrive!
For anybody trying to get into the POD space I recommend this app. It is user friendly and very informative and helpful. No worries if you have questions just ask and you will be guided to information or informed of the answer. Four stars is only because I didn't know that even though you pay a subscription you still have to pay for each item ordered. That is something that should be addressed before signing up. Otherwise its a great app!
Thank you for the kind review! We're so grateful to have you as part of our ShineOn community! We're dedicated to providing the best experience possible for our users, and your feedback motivates us to keep improving. Thank you for your kind words and for choosing ShineOn!
Really good service/support and fast turn-around on products. Would ask only that now that Etsy has disconnected many products directly synced from ShineOn, that your syncing with Shopify occurs a little faster. We have to manually create orders into Shopify to support Etsy orders, and would like to see them appear faster in the ShineOn App, where we can approve the payments. The 15 minute sync does not take 15 minutes, often longer, before we see the orders.
Every week, I look forward to the valuable tips shared within the FB group and during the Friday "Coffee With" sessions. Always receive great customer service and would definitely recommend to anyone doing POD. Hopefully in the future, the upsells will be available for all of the products and the Shopify product page will have more customization options.