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Love ShineOn! great products and the best customer service. They offer the best print-on-demand gift necklaces.
App integrates with store seamlessly, and able to reconcile changes and updates made in store. Would like to see more features likes regular theme updates, upsell pages, etc. Good app so far keep improving it!
Everything more than perfect. Im so happy i choose chineon!
ShineOn is an exceptional POD provider. Their app is next level and eases a lot of steps to POD. Their fulfillment is the best in the business. I have had products ship the SAME DAY they are ordered. My customers have been super satisfied because of the rapid shipping and the quality of their products.
So many GREAT products and lots of training.
Thank you Michael
Great products with live personalization, fast shipping, and helpful support. + the "education" you get with Coffee with Michael is amazing.
ShineOn is a great vendor to work with! They are fast in shipping as well as have helped many times with customer service and website assistance.
Excellent App! Once everything is set up it flows so smoothly.
Everything gets fulfilled and shipped out at a reasonable time.
I would recommend ShineOn to anyone getting started in Jewelry Print On Demand!
Shine On itself has many many problems. There is no customer service number to call if you have an issue, the chat person acts like they can't make any kind of decision about anything. If something does go wrong all you can do is hope the chat person actually does their job and corrects the issue. You're left hanging hoping the issue will be fixed. You have to chat and check behind them repeatedly to make sure your issue is fixed. Overall not a good company to do business with especially if you have an online store.
Thank you for sharing your feedback with us! This is not the experience we want for our Merchants. We reviewed the support tickets you submitted, and we are glad to see that you left positive reviews with our live support chat. We also noticed that the tickets were related to order status inquiries, and we didn't find any negative feedback from those interactions.
We would like to apologize for any confusion or frustration you may have experienced, and we would like to assure you that we value your feedback and take it seriously. We're committed to providing the best possible service to all of our Merchants, and we would like to work with you to address any remaining concerns you may have. If you're willing to give us another chance, we'd love to offer you VIP Support for your account. We appreciate you and look forward to the opportunity to serve you again!
So easy to use. Wonderful customer support. Got me off on a good start in e-com. Would not hesitate to recommend. Shawn V.