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Not bad but their website is horrendous to design in. Product image rendering is good but that's about it, though it gets VERY slow when you want to select more images.
You cannot edit product designs even if there are no orders against them. Have a small mistake in something? You have to do it all over again. Tedious and manual to customize things. It's obvious they didn't spend a lot of time on the user experience for sellers/designers trying to get products ready. Product personalization lines have to be fiddled around with for each and every product as well.
Some product templates will not show your customized description and you have to use their templates for personalizations though there's no way to set that as a default so you have to manually edit the selection each time for each product you want on your store.
Bugs with product upsells, you'll have different sets of products (sometimes the same one more than once) for no rhyme or reason.
Hoping this is all worth it.
Thank you for sharing your detailed feedback with us. We’re sorry to hear about the difficulties you’ve encountered with our website and design process. Your insights are invaluable as they help us identify areas where we need to improve.
We understand how frustrating it can be to deal with slow performance and the inability to edit product designs, as well as the challenges with product personalization and upsells. Our team is continuously working on enhancing the user experience, and we’ll certainly take your comments into account to make our platform more intuitive and efficient for sellers and designers.
If you have any specific issues or need assistance in the meantime, please don't hesitate to reach out. We're here to help and support you in any way we can.
Thank you for your feedback!
-ShineOn Team
Im still learning the navigation system. Thank you for this opportunity.
It's great to hear that you're taking the time to learn the navigation system. We're here to support you as you continue to explore and get comfortable with the platform. If you ever have questions or need assistance, don't hesitate to reach out.
Keep shining and happy selling!
I'm just in my first week with it but this platform isn't as intuitive and user friendly as others in it's class. Connecting to other stores such as Etsy is complex and lengthy. Ordering on the back end for a client is pretty clunky as well.
I have yet to receive the first product ordered but I hope the quality is worth the pain of set up! I'm going to really dig in to the app this week and explore more features in hopes of changing my mind about it. I hope to fall in love with it because I do enjoy the base product prices as well as the made in the USA factor.
Thank you for your honest feedback and for giving ShineOn a try. We’re sorry to hear that your initial experience has been challenging. We’re continuously working to improve our system.
If you encounter any specific issues, please reach out to our support team—we're here to help streamline the process for you.
We hope that as you explore more features, you'll find aspects of the platform that enhance your experience. We're committed to providing quality products and are confident that you'll be pleased with them.
Thank you for your perseverance, and we look forward to supporting you on your journey.
Thank you for your feedback!
-ShineOn Team
so far its been an ok experience , a bit confusing as to where to go what to do next. don't know if shine completes the setup of my store or if I do. Its quite confusing for a newby.
Thank you for sharing your experience with us. We understand that starting out can feel a bit overwhelming, especially when you’re unsure of the next steps. To clarify, you’ll need to complete the setup of your store, but we're here to guide you through the process.
We recommend starting with our step-by-step tutorials and resources, which are designed to help newcomers like you navigate the platform. If you’re ever unsure about what to do next, don’t hesitate to reach out to our support team—they’re here to help you every step of the way.
We’re committed to making your journey smoother and more intuitive as you continue to explore ShineOn.
Thank you for your feedback!
-ShineOn Team
Doesnt show my order
Thank you for bringing this to our attention. I'm so sorry to hear that you're having trouble seeing your order. I understand how frustrating this can be, and we're here to help resolve it as quickly as possible.
Please reach out to our support team with your order details so we can look into this for you right away. We want to ensure that everything is working smoothly for you.
Thank you for your patience, and we appreciate your feedback!
-ShineOn Team
cool so far
Thanks for the feedback! We're glad to hear things are going well for you so far. If you have any questions or need assistance as you continue, feel free to reach out.
Keep shining and happy selling!
I made three products out of the same item, and all of them are shown as ready for ordering except one. They are literally all the same thing with one word changed lol
We appreciate you bringing this to our attention! Our Support team can help! Please reach out to our live chat at help.shineon.com. Thank you for your patience!
difficult for a beginner
Thank you for your feedback. We understand that starting out can sometimes feel challenging, and we're here to help! Our goal is to make the process as smooth as possible for beginners by providing resources, tutorials, and responsive support. If there’s anything specific you’re struggling with, don’t hesitate to reach out—we’d love to assist you.
Thank you for your feedback!
-ShineOn Team
I am new and still learning
Welcome to ShineOn! We're excited to have you with us as you start your print-on-demand journey. Being new and learning can be an exciting experience, and we’re here to support you every step of the way.
Make sure to explore our resources and guides designed to help you succeed. If you have any questions or need assistance, our team is always ready to help.
Keep shining and happy selling!
I don't know why it is asking me to give a review when I haven't used it yet, but I think its worth it!? I dunno..
Thank you for sharing your thoughts! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.