レビュー (1,753)

総合評価
4.6
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の12%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2023年5月15日

I’m disappointed. They shouldn’t offer 2 day priority shipping if it’s not guaranteed and they don’t offer refunds. I understand no refund or return on the product but if i paid extra for a service i expect it or a refund because it’s not my fault and they get to pocket extra money. Let’s see if the product meets our standards atleast. I’ll be using a different vendor from now on.

BAMRetailco
アメリカ合衆国
アプリの使用期間:3ヶ月
ShineOnが返信しました 2023年5月19日

Thank you for sharing your review, we know that Mother's Day is a crazy time of year for Merchants so we're sorry you had this experience! It does look like our Support Team reached out to you and offered a refund on the shipping fee. Please reach out to Support at help.shineon.com to claim that refund and let us know if there's anything else we can do to help this one star turn into a 5 star. We are thankful to have you as part of the ShineOn Print-on-Demand family!

2022年12月30日

!!!!Dont download the app or do any business with this company!! I wanted to make a specific design with them and after two confirmations through chat, with a VERY clear picture of what I wanted, I bought a shopify subscription to use the app and put in my design. Suprise! This was not possible at all and therefore I contacted them AGAIN and then they informed me the design was not possible. Biggest scam ever and the most ugly designs I have ever seen. I would never even have a account with them if I wasnt sure I could make my own design.

Eilandleven
オランダ
アプリの使用期間:約1時間
ShineOnが返信しました 2023年1月9日

- We do not accept artwork through chat or publish products on our sellers behalf.
- Shopify is not our product, we're sorry you're not satisfied with their experience. We believe Shopify provides a fantastic product, many others would agree, and we have found through all the sales channels we support, Shopify has the best outcomes and would be our first recommendation.
- We print and personalize very small items, based on sizes and constraints, not all designs work, and we find successful designs are ones that meet suggested parameters in which we do our best to document for your success.
- After careful review, we do not see any published products in our system under your store name. Therefore we are uncertain what may be done to further support you. Please contact support@shineon.com and we'll do our best. Please let us know what store, design and product page is unsatisfactory to your standards and we'll be more than obliged to help.We also now have the Duplo online, and we no longer do perforated message cards.

2023年5月16日

I'm sorry to report that my experience with this app was disappointing. I have some concerns regarding the authenticity of the reviews. While exploring the site, I encountered unprofessional behavior and limitations. Moreover, the help section seemed to be newly created, causing me to question its reliability. When attempting to delete my account, I realized that there was no self-service option, and I needed to contact customer support to have my personal information removed. This lack of professionalism leads me to advise against using this app.

The Inspiring Arts
アメリカ合衆国
アプリの使用期間:15分
2023年9月30日

Not possible to find out what products they sell without installing the app and setting up the account then their FAQs say it isn't possible to close or delete an account.

Catterbrained
オーストラリア
アプリの使用期間:3分
2024年3月25日

Bellacorners
フィリピン
アプリの使用期間:1年以上
ShineOnが返信しました 2024年3月27日

This is not the experience we want for our Merchants, Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! Hopefully this helps and we'd love a revised review if you have the time!

2024年1月27日

RealGifts4Grabs
アメリカ合衆国
アプリの使用期間:1年以上